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Tripadvisor
5d ago

Account Manager(m/w/x)

Hamburg, Berlin
Full-timeWith Home OfficeExperienced

Description

You will drive the success of partner restaurants by managing their growth strategy and digital presence. Your day-to-day involves building strong relationships while optimizing their revenue and marketing.

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Requirements

  • Fluent German and good English command
  • Two years account management experience
  • Self-driven and results-oriented professional
  • Confidence in phone-based negotiations
  • Understanding of revenue management topics
  • Analytical and creative problem-solving
  • Ability to build credible relationships
  • Autonomous management of performance metrics
  • Adept at managing multiple projects
  • Ability to work hybrid schedule
  • Experience in digital or tech sector
  • Background in selling promotions or deals
  • Comfortable managing high call volumes
  • Experience handling large account portfolios
  • Organized under pressure in fast-paced environments

Work Experience

2 years

Tasks

  • Manage relationships with a portfolio of restaurant partners
  • Drive monthly revenue growth by selling company solutions
  • Serve as the primary point of contact for long-term client success
  • Provide strategic support via email and phone
  • Advise clients on positioning, revenue management, and online marketing
  • Execute action plans defined by sales and marketing departments
  • Develop promotional plans including festivals and loyalty programs
  • Negotiate win-win conditions to optimize restaurant margins and occupancy
  • Monitor compliance with quality policies and terms of service
  • Ensure an excellent experience for B2C users
  • Provide technical support and training for platform tools
  • Collaborate with departments to improve product relevance and features

Languages

GermanNative

EnglishBusiness Fluent

Benefits

Flexible Working

  • Hybrid work model
  • Flexible working environment

Job Security

  • Permanent contract

Competitive Pay

  • Competitive fixed salary

Bonuses & Incentives

  • Performance bonus

Informal Culture

  • International multicultural environment
  • Highly inclusive working environment

Corporate Discounts

  • Lifestyle benefits

Learning & Development

  • Continuous learning and development

Mental Health Support

  • Free Calm app access

Generous Parental Leave

  • 12-week paid parental leave
  • 12-week paid caregiver leave

Other Benefits

  • Life insurance
  • Disability insurance
  • Reasonable recruitment support

Retirement Plans

  • Attractive pension plans

Modern Office

  • Modern office with dining

Team Events

  • Team building events
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Tripadvisor and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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