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Lightspeed Commerce
19d ago

Account Manager(m/w/x)

Berlin
Full-timeWith Home OfficeExperienced

Description

In this role, you will nurture high-value hospitality partnerships by aligning the company's solutions with client goals, driving both account growth and long-term customer success in Berlin.

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Requirements

  • Sales driven mindset
  • Experience in customer success, account management, sales or business development
  • Understanding of solution-based consultative sales and SaaS customer success
  • Professional poise and confidence in customer communication
  • Great task and time management skills
  • Proactive customer approach and funnel management
  • Optional Bachelor’s degree in a relevant field
  • Optional ability to use Salesforce and Churn Zero
  • Optional industry expertise in retail or hospitality
  • German language skills

Education

Bachelor's degree

Work Experience

approx. 1 - 4 years

Tasks

  • Drive expansion within a portfolio of high-value hospitality accounts
  • Build long-term relationships based on mutual trust
  • Meet and exceed established sales quotas
  • Deliver Quarterly Business Reviews and Success Plans
  • Analyze customer usage data and health indicators
  • Develop strategies for account retention and growth
  • Advocate for customer needs to drive product innovation
  • Collaborate with internal teams to ensure customer satisfaction
  • Resolve at-risk events through cross-functional coordination
  • Manage the strategic direction for every assigned customer
  • Communicate customer feedback to improve the product journey

Tools & Technologies

SalesforceChurn ZeroSaaS

Languages

GermanBusiness Fluent

Benefits

Flexible Working

  • Truly flexible environment

Career Advancement

  • Growth program
  • Genuine career opportunities

Competitive Pay

  • Lightspeed share scheme

Healthcare & Fitness

  • 400 EUR Health & Wellness Credit

Mental Health Support

  • Mental Health Support

Workation & Sabbatical

  • Work from anywhere 60 days

Learning & Development

  • Free LinkedIn Learning access

Social Impact

  • Volunteer time off

Public Transport Subsidies

  • Transit benefit

Free or Subsidized Food

  • Regular breakfast or lunches

Snacks & Drinks

  • Drinks and snacks

Other Benefits

  • Accommodations for selection process
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Lightspeed Commerce and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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