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Account Manager(m/w/x)
Primary contact for B2B customers of a workplace food program at a food-tech company, handling on-site visits and contract adjustments. Ability to identify and drive upsell opportunities required. Daily lunch allowance.
Requirements
- Experience in Account Management, Customer Success, or comparable B2B-facing role
- Strong relationship-building and communication skills
- Structured, reliable, and hands-on working style
- Comfortable coordinating multiple stakeholders and departments
- Commercial mindset with ability to identify and drive upsell opportunities
- Confident working with contracts, invoices, and operational topics
- Fluency in German and English
- Regular in-person visits to kitchens to stay close to daily operations
Tasks
- Act as the primary contact for B2B customers
- Handle day-to-day communication via email, calls, and in-person meetings
- Build and maintain strong relationships with customer champions
- Conduct regular feedback sessions and on-site visits
- Support contract adjustments and account configuration
- Orchestrate customer requests and feedback across departments
- Ensure internal teams have relevant information for effective service
- Manage premium account support for key customers
- Coordinate invoice-related topics with customers and the invoicing team
- Identify upsell opportunities within existing accounts
- Drive upsell initiatives with Sales and City Managers
- Encourage and track customer referrals
- Align weekly with City Managers on contracts and sales numbers
- Visit kitchens regularly to stay close to daily operations
- Coordinate daily with Logistics Managers on delivery feedback
- Align weekly with Customer Support on end-user communication
- Support and close upsell deals, including demos and negotiations
- Own selected marketing initiatives for existing customers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Daily lunch allowance
Informal Culture
- Fun and dynamic work environment
- Frequent communication and collaboration
Purpose-Driven Work
- Full responsibility from day 1
Not a perfect match?
- ReonicFull-timeOn-siteExperiencedAugsburg, Berlin
- Moss
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - iwoca
Account Manager(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main, Berlinfrom 36,000 - 44,000 / year
Account Manager(m/w/x)
Primary contact for B2B customers of a workplace food program at a food-tech company, handling on-site visits and contract adjustments. Ability to identify and drive upsell opportunities required. Daily lunch allowance.
Requirements
- Experience in Account Management, Customer Success, or comparable B2B-facing role
- Strong relationship-building and communication skills
- Structured, reliable, and hands-on working style
- Comfortable coordinating multiple stakeholders and departments
- Commercial mindset with ability to identify and drive upsell opportunities
- Confident working with contracts, invoices, and operational topics
- Fluency in German and English
- Regular in-person visits to kitchens to stay close to daily operations
Tasks
- Act as the primary contact for B2B customers
- Handle day-to-day communication via email, calls, and in-person meetings
- Build and maintain strong relationships with customer champions
- Conduct regular feedback sessions and on-site visits
- Support contract adjustments and account configuration
- Orchestrate customer requests and feedback across departments
- Ensure internal teams have relevant information for effective service
- Manage premium account support for key customers
- Coordinate invoice-related topics with customers and the invoicing team
- Identify upsell opportunities within existing accounts
- Drive upsell initiatives with Sales and City Managers
- Encourage and track customer referrals
- Align weekly with City Managers on contracts and sales numbers
- Visit kitchens regularly to stay close to daily operations
- Coordinate daily with Logistics Managers on delivery feedback
- Align weekly with Customer Support on end-user communication
- Support and close upsell deals, including demos and negotiations
- Own selected marketing initiatives for existing customers
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Benefits
Free or Subsidized Food
- Daily lunch allowance
Informal Culture
- Fun and dynamic work environment
- Frequent communication and collaboration
Purpose-Driven Work
- Full responsibility from day 1
About the Company
Bella & Bona
Industry
Food
Description
The company is a venture-capital-backed food-tech company offering a workplace food program that employees enjoy every day.
Not a perfect match?
- Reonic
Account Manager - DACH(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - Moss
Account Manager(m/w/x)
Full-timeOn-siteExperiencedBerlin - autarc
Account Manager - Germany(m/w/x)
Full-timeOn-siteExperiencedBerlin - Reonic
Account Manager - Tech Focus(m/w/x)
Full-timeOn-siteExperiencedAugsburg, Berlin - iwoca
Account Manager(m/w/x)
Full-timeOn-siteExperiencedFrankfurt am Main, Berlinfrom 36,000 - 44,000 / year