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Nagarro
9d ago

Engagement Manager(m/w/x)

Wien
from 4,500 / month
Full-timeWith Home OfficeSenior

Description

You will drive business growth by building deep executive relationships and translating customer needs into innovative solutions while ensuring seamless project delivery and satisfaction.

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Requirements

  • •Degree in Business, IT, Engineering, or related field
  • •5+ years of customer engagement or management experience
  • •Banking or financial services industry experience
  • •Excellent communication, interpersonal, and negotiation skills
  • •Strong organizational and time management skills
  • •Experience with offshore and distributed delivery teams
  • •Strong English and fluent German language skills

Education

Bachelor's degree
OR
Master's degree

Tasks

  • •Serve as the primary customer contact
  • •Maintain proactive and continuous communication
  • •Build long-term, trust-based customer relationships
  • •Translate customer goals into actionable insights
  • •Shape customer-driven ideas into feasible solutions
  • •Identify innovation opportunities and value-added services
  • •Liaise between senior executives and technical teams
  • •Collaborate with delivery teams on customer satisfaction
  • •Monitor project progress and handle escalations
  • •Track performance metrics and identify improvements
  • •Identify upselling and cross-selling opportunities
  • •Develop account plans and engagement strategies
  • •Represent the company to customers and prospects

Languages

English – Business Fluent

German – Business Fluent

Benefits

Flexible Working

  • •Flexible working time

Healthcare & Fitness

  • •Corporate health

Team Events

  • •Social events

Informal Culture

  • •Unique corporate culture

Modern Equipment

  • •Latest technology

Mentorship & Coaching

  • •Development initiatives

Modern Office

  • •Modern office
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Nagarro and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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