Insider One
Customer Success Manager - DACH(m/w/x)
Full-timeWith HomeofficeExperienced
Berlin
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FLFlinn.ai
Customer Relationship & Success Manager(m/w/x)
Berlin, Wien
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Relationship management and software training for medical device manufacturers. Medical device industry and compliance experience required. Unlimited vacation, employee-friendly stock options.
Requirements
- Proficiency in German and English
- Proven experience in medical or pharmaceutical compliance-related roles
- Strong communication skills and relationship-building ability
- Knowledge of medical device industry and compliance requirements
- Proficiency with CRM software and customer success tools
- Customer-focused and empathetic
- Proactive and self-motivated
- Excellent at building and maintaining relationships
- Adaptable and flexible
- Detail-oriented and organized
- Commitment to delivering high-quality work and meeting deadlines
Tasks
- Build and maintain long-term relationships with medical device manufacturers
- Ensure customer satisfaction by promptly addressing needs and concerns
- Onboard new customers and provide comprehensive software training
- Identify future business opportunities, including cross-sell and up-sell potential
- Define, track, and own success metrics to measure customer satisfaction
- Serve as the primary point of contact for customer queries and concerns
- Travel up to twice a month to meet with customers and attend industry events
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM software
Benefits
More Vacation Days
- Unlimited vacation
Flexible Working
- Very flexible working hours
Competitive Pay
- Employee-friendly stock options
- Secondary exit participation
Bonuses & Incentives
- Profit participation opportunities
Healthcare & Fitness
- Support for healthy activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Flinn.ai and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
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FLFlinn.ai
Customer Relationship & Success Manager(m/w/x)
Berlin, Wien
Full-timeWith Home OfficeExperienced
Nejo AI Summary
Relationship management and software training for medical device manufacturers. Medical device industry and compliance experience required. Unlimited vacation, employee-friendly stock options.
Requirements
- Proficiency in German and English
- Proven experience in medical or pharmaceutical compliance-related roles
- Strong communication skills and relationship-building ability
- Knowledge of medical device industry and compliance requirements
- Proficiency with CRM software and customer success tools
- Customer-focused and empathetic
- Proactive and self-motivated
- Excellent at building and maintaining relationships
- Adaptable and flexible
- Detail-oriented and organized
- Commitment to delivering high-quality work and meeting deadlines
Tasks
- Build and maintain long-term relationships with medical device manufacturers
- Ensure customer satisfaction by promptly addressing needs and concerns
- Onboard new customers and provide comprehensive software training
- Identify future business opportunities, including cross-sell and up-sell potential
- Define, track, and own success metrics to measure customer satisfaction
- Serve as the primary point of contact for customer queries and concerns
- Travel up to twice a month to meet with customers and attend industry events
Work Experience
- approx. 1 - 4 years
Education
- High school diploma
Languages
- German – Business Fluent
- English – Business Fluent
Tools & Technologies
- CRM software
Benefits
More Vacation Days
- Unlimited vacation
Flexible Working
- Very flexible working hours
Competitive Pay
- Employee-friendly stock options
- Secondary exit participation
Bonuses & Incentives
- Profit participation opportunities
Healthcare & Fitness
- Support for healthy activities
Find the original job posting in its most current version here. Nejo automatically captured this job from the website of Flinn.ai and processed the information on Nejo with the help of AI for you. Despite careful analysis, some information may be incomplete or inaccurate. Please always verify all details in the original posting! Content and copyrights of the original posting belong to the advertising company.
About the Company
Flinn.ai
Industry
Healthcare
Description
The company contributes directly to solutions that improve people’s health and lives by making high-quality health products accessible for everyone.
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