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IT Support Specialist(m/w/x)
Frontline support for global team in event-ticketing tech, administering Google Workspace and macOS devices. Deep macOS administration and troubleshooting proficiency required, with German and English fluency. Working at a global leader in event-ticketing tech, supporting a fast-growing international team.
Anforderungen
- 2+ years of experience in IT support or Helpdesk role
- Deep proficiency in macOS administration and troubleshooting
- Familiarity with administering Google Workspace
- Strong understanding of basic networking fundamentals
- Fluency in German and English
- Outstanding communication skills
- Resourceful and adaptable mindset
- Passion for technology and willingness to learn
Aufgaben
- Provide frontline support for global team
- Monitor and address hardware, software, networking, and enterprise tool issues
- Administer internal systems like Google Workspace and Slack
- Support and troubleshoot core applications and SSO
- Coordinate procurement and setup of laptops and mobile devices
- Provision devices via MDM tools
- Execute onboarding and offboarding duties for new hires
- Manage account setup and equipment provisioning
- Collect and de-provision assets for departing employees
- Set up and troubleshoot meeting room technology
- Provide technical support for internal events and livestreams
- Create and update technical runbooks and knowledge base articles
- Enhance end-user self-service and team efficiency
- Assist with documentation and execution of IT controls
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Google Workspace
Noch nicht perfekt?
- Bio-Techne GmbH (Germany)Vollzeitnur vor OrtBerufserfahrenDüsseldorf
- HR PROJECT plus
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Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf
IT Support Specialist(m/w/x)
Frontline support for global team in event-ticketing tech, administering Google Workspace and macOS devices. Deep macOS administration and troubleshooting proficiency required, with German and English fluency. Working at a global leader in event-ticketing tech, supporting a fast-growing international team.
Anforderungen
- 2+ years of experience in IT support or Helpdesk role
- Deep proficiency in macOS administration and troubleshooting
- Familiarity with administering Google Workspace
- Strong understanding of basic networking fundamentals
- Fluency in German and English
- Outstanding communication skills
- Resourceful and adaptable mindset
- Passion for technology and willingness to learn
Aufgaben
- Provide frontline support for global team
- Monitor and address hardware, software, networking, and enterprise tool issues
- Administer internal systems like Google Workspace and Slack
- Support and troubleshoot core applications and SSO
- Coordinate procurement and setup of laptops and mobile devices
- Provision devices via MDM tools
- Execute onboarding and offboarding duties for new hires
- Manage account setup and equipment provisioning
- Collect and de-provision assets for departing employees
- Set up and troubleshoot meeting room technology
- Provide technical support for internal events and livestreams
- Create and update technical runbooks and knowledge base articles
- Enhance end-user self-service and team efficiency
- Assist with documentation and execution of IT controls
Berufserfahrung
- 2 Jahre
Ausbildung
- Abgeschlossene BerufsausbildungODER
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Tools & Technologien
- macOS
- Google Workspace
Über das Unternehmen
vivenu
Branche
IT
Beschreibung
Das Unternehmen ist ein globaler Vorreiter für Event-Ticketing-Technologie und eines der am schnellsten wachsenden Tech-Unternehmen im Live-Entertainment.
Noch nicht perfekt?
- Bio-Techne GmbH (Germany)
IT Support Specialist(m/w/x)
Vollzeitnur vor OrtBerufserfahrenDüsseldorf - HR PROJECT plus
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Vollzeit/Teilzeitnur vor OrtBerufserfahrenKrefeld - Universitätsklinikum Düsseldorf Medical Services GmbH
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Vollzeitnur vor OrtBerufserfahrenDüsseldorf - HR PROJECT plus
1st Level IT Support Mitarbeiter / User Help Desk(m/w/x)
Vollzeit/Teilzeitnur vor OrtBerufserfahrenKrefeld - DXC Technology
Onsite IT Support Technician(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBerlin, Hamburg, München, Dresden, Potsdam, Ratingen, Böblingen, St. Ingbert, Gerlingen, Walldorf