Benchling
Implementation Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahren
Zürich
Neuer Job?Nejo!
Die KI-Suchmaschine für Jobs
BEBenchling
Professional Services Lead - EMEA(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Leading R&D Cloud implementations for biotech firms across EMEA. 4+ years lab experience and 2+ years people management required. Four months paid parental leave, fertility healthcare.
Anforderungen
- MS or PhD in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering, or related field
- At least 4 years of experience in a lab or R&D setting, ideally in antibody discovery, strain engineering, or process development
- 2+ years in a lead or people manager role with demonstrated success building and developing high-performing teams
- Software implementation experience, preferably with a SaaS software company
- Strong communication skills to connect with a range of stakeholders
- Self-starter with the ability to thrive in a startup environment
- Curiosity, creativity, and tenacity in collaboration
- Ability to travel up to 25% based on customer and project needs
- Based in or willing to relocate to Zurich, Switzerland
- Experience implementing SaaS software in GXP-regulated environments
Aufgaben
- Lead and develop a team of Implementation Managers across EMEA
- Foster a culture of excellence, collaboration, and continuous learning
- Partner with the Customer Experience Leader EMEA to define PS strategy
- Optimize implementation processes and scale the team effectively
- Provide hands-on guidance during complex implementations
- Serve as an escalation point for technical challenges or critical customer situations
- Drive accountability for successful project delivery across the team
- Ensure implementations are completed on time, on budget, and with high quality
- Build strong relationships with cross-functional partners in Sales, Customer Success, Product, and Engineering
- Understand EMEA customer needs and scientific workflows
- Translate insights into actionable recommendations for product improvements and PS best practices
- Represent Benchling's scientific and technical credibility with customers
- Track team performance metrics and identify improvement opportunities
- Implement changes to increase implementation velocity and customer satisfaction
- Contribute to global PS initiatives and share EMEA learnings
Berufserfahrung
- 4 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS software
- GXP-regulated environments
Benefits
Flexibles Arbeiten
- Flexible hybrid work arrangement
- Remote perks including travel to hubs
Familienfreundlichkeit
- Fertility healthcare and family-forming benefits
Großzügige Elternzeit
- Four months of fully paid parental leave
Sonstige Zulagen
- Home office stipend
- Wellness stipend
Mentale Gesundheitsförderung
- Mental health benefits
Weiterbildungsangebote
- Learning and development reimbursement
Sonstige Vorteile
- Public holidays
Mehr Urlaubstage
- Company-wide Summer & Winter holiday shutdown
Workation & Sabbatical
- Sabbaticals for 5-year and 10-year anniversaries
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Benchling erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Noch nicht perfekt?
- Benchling
Solution Consultant - R&D(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Zürich - Benchling
Solution Consultant - R&D(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenZürich - Benchling
Senior Counsel, Commercial & Employment (EMEA)(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Creoptix AG
Senior Software Engineer - Team Lead(m/w/x)
Vollzeitmit HomeofficeSeniorWädenswil
BEBenchling
Professional Services Lead - EMEA(m/w/x)
Zürich
Vollzeitmit HomeofficeSenior
Nejo KI-Zusammenfassung
Leading R&D Cloud implementations for biotech firms across EMEA. 4+ years lab experience and 2+ years people management required. Four months paid parental leave, fertility healthcare.
Anforderungen
- MS or PhD in Molecular Biology, Biochemistry, Biotechnology, Immunology, Bioinformatics, Biological Engineering, or related field
- At least 4 years of experience in a lab or R&D setting, ideally in antibody discovery, strain engineering, or process development
- 2+ years in a lead or people manager role with demonstrated success building and developing high-performing teams
- Software implementation experience, preferably with a SaaS software company
- Strong communication skills to connect with a range of stakeholders
- Self-starter with the ability to thrive in a startup environment
- Curiosity, creativity, and tenacity in collaboration
- Ability to travel up to 25% based on customer and project needs
- Based in or willing to relocate to Zurich, Switzerland
- Experience implementing SaaS software in GXP-regulated environments
Aufgaben
- Lead and develop a team of Implementation Managers across EMEA
- Foster a culture of excellence, collaboration, and continuous learning
- Partner with the Customer Experience Leader EMEA to define PS strategy
- Optimize implementation processes and scale the team effectively
- Provide hands-on guidance during complex implementations
- Serve as an escalation point for technical challenges or critical customer situations
- Drive accountability for successful project delivery across the team
- Ensure implementations are completed on time, on budget, and with high quality
- Build strong relationships with cross-functional partners in Sales, Customer Success, Product, and Engineering
- Understand EMEA customer needs and scientific workflows
- Translate insights into actionable recommendations for product improvements and PS best practices
- Represent Benchling's scientific and technical credibility with customers
- Track team performance metrics and identify improvement opportunities
- Implement changes to increase implementation velocity and customer satisfaction
- Contribute to global PS initiatives and share EMEA learnings
Berufserfahrung
- 4 Jahre
Ausbildung
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- SaaS software
- GXP-regulated environments
Benefits
Flexibles Arbeiten
- Flexible hybrid work arrangement
- Remote perks including travel to hubs
Familienfreundlichkeit
- Fertility healthcare and family-forming benefits
Großzügige Elternzeit
- Four months of fully paid parental leave
Sonstige Zulagen
- Home office stipend
- Wellness stipend
Mentale Gesundheitsförderung
- Mental health benefits
Weiterbildungsangebote
- Learning and development reimbursement
Sonstige Vorteile
- Public holidays
Mehr Urlaubstage
- Company-wide Summer & Winter holiday shutdown
Workation & Sabbatical
- Sabbaticals for 5-year and 10-year anniversaries
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Benchling erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Über das Unternehmen
Benchling
Branche
Other
Beschreibung
The company provides an R&D Cloud for biotech firms to accelerate product development and market entry.
Noch nicht perfekt?
- Benchling
Implementation Manager(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenZürich - Benchling
Solution Consultant - R&D(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenBerlin, Zürich - Benchling
Solution Consultant - R&D(m/w/x)
Vollzeitmit HomeofficeBerufserfahrenZürich - Benchling
Senior Counsel, Commercial & Employment (EMEA)(m/w/x)
Vollzeitmit HomeofficeSeniorZürich - Creoptix AG
Senior Software Engineer - Team Lead(m/w/x)
Vollzeitmit HomeofficeSeniorWädenswil