Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Vollzeitnur vor OrtSenior
Zürich
Neuer Job?Nejo!
Dein persönlicher KI-Karriere-Agent
SASAP
Customer Success Manager(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Advise up to 10 Fortune 1000 customers on SAP software, managing $6M+ annual revenue. 5+ years Enterprise SaaS customer advocacy required. Constant learning and skill growth opportunities.
Anforderungen
- 5+ years Enterprise SaaS customer advocacy/engagement
- Customer success, account management, or post-sales experience
- Experience with Fortune 1000 companies and executives
- Managing quarterly retention and growth quota
- Maintained Enterprise customer accounts (4000+ Employees)
- Increase customer satisfaction, adoption, and retention
- Applying technical product knowledge
- Exceptional German communication and presentation skills
- Exceptional English communication and presentation skills
- High competency in sales discovery methodologies
- Ability to run Return on Investment discussions
- Enterprise solution sales experience
- Partnered with account executives on sales opportunities
Aufgaben
- Advise a portfolio of up to 10 Fortune 1000 customers
- Manage up to $6M in annual revenue
- Provide internal feedback to maximize customer value and retention
- Schedule and prepare Executive Business Reviews
- Increase customer adoption and prove ROI
- Maintain product and roadmap knowledge
- Guide customers to higher Adoption Scores
- Educate customers on relevant features
- Understand industry trends and digital adoption challenges
- Identify and address customer use cases
- Build strategic relationships with decision-makers
- Develop Success Plans with the Account team
- Monitor customer health and proactively address risks
- Collaborate with the WalkMe Account Team for renewals and expansions
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Culture of inclusion
Gesundheits- & Fitnessangebote
- Focus on health and well-being
Flexibles Arbeiten
- Flexible working models
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Noch nicht perfekt?
- SAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Vollzeitnur vor OrtSeniorZürich - Salesforce
Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry - French or German Speaking(m/w/x)
Vollzeitnur vor OrtSeniorZürich - NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBern, Zürich - 400 salesforce.com sarl
Customer Success Manager, Senior Manager - Nonprofit(m/w/x)
Vollzeitnur vor OrtSeniorZürich
SASAP
Customer Success Manager(m/w/x)
Zürich
VollzeitVor OrtSenior
Nejo KI-Zusammenfassung
Advise up to 10 Fortune 1000 customers on SAP software, managing $6M+ annual revenue. 5+ years Enterprise SaaS customer advocacy required. Constant learning and skill growth opportunities.
Anforderungen
- 5+ years Enterprise SaaS customer advocacy/engagement
- Customer success, account management, or post-sales experience
- Experience with Fortune 1000 companies and executives
- Managing quarterly retention and growth quota
- Maintained Enterprise customer accounts (4000+ Employees)
- Increase customer satisfaction, adoption, and retention
- Applying technical product knowledge
- Exceptional German communication and presentation skills
- Exceptional English communication and presentation skills
- High competency in sales discovery methodologies
- Ability to run Return on Investment discussions
- Enterprise solution sales experience
- Partnered with account executives on sales opportunities
Aufgaben
- Advise a portfolio of up to 10 Fortune 1000 customers
- Manage up to $6M in annual revenue
- Provide internal feedback to maximize customer value and retention
- Schedule and prepare Executive Business Reviews
- Increase customer adoption and prove ROI
- Maintain product and roadmap knowledge
- Guide customers to higher Adoption Scores
- Educate customers on relevant features
- Understand industry trends and digital adoption challenges
- Identify and address customer use cases
- Build strategic relationships with decision-makers
- Develop Success Plans with the Account team
- Monitor customer health and proactively address risks
- Collaborate with the WalkMe Account Team for renewals and expansions
Berufserfahrung
- 5 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Deutsch – verhandlungssicher
- Englisch – verhandlungssicher
Benefits
Weiterbildungsangebote
- Constant learning
- Skill growth
Sonstige Vorteile
- Great benefits
- Accessibility accommodations
Mentoring & Coaching
- Team growth support
Lockere Unternehmenskultur
- Culture of inclusion
Gesundheits- & Fitnessangebote
- Focus on health and well-being
Flexibles Arbeiten
- Flexible working models
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens SAP erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
SAP
Branche
IT
Beschreibung
SAP innovations help over four hundred thousand customers worldwide work together more efficiently and use business insight more effectively.
Noch nicht perfekt?
- Sprinklr Switzerland GmbH
Customer Success Manager – Core (Ads, Social, Marketing)(m/w/x)
Vollzeitnur vor OrtSeniorZürich - SAP
Specialized Customer Success Manager - Supply Chain(m/w/x)
Vollzeitnur vor OrtSeniorZürich - Salesforce
Customer Success Manager, Health/ Life Sciences Cloud - Pharma/ Med Tech Industry - French or German Speaking(m/w/x)
Vollzeitnur vor OrtSeniorZürich - NTT DATA Business Solutions
Customer Success Manager SAP(m/w/x)
Vollzeitnur vor OrtBerufserfahrenBern, Zürich - 400 salesforce.com sarl
Customer Success Manager, Senior Manager - Nonprofit(m/w/x)
Vollzeitnur vor OrtSeniorZürich