Dein persönlicher KI-Karriere-Agent
CRM Marketing Lead (Leads & Prospects)(m/w/x)
Global CRM strategy for leads and prospects, scaling data-driven personalization. 7+ years CRM or digital marketing experience required. Berlin relocation support, annual learning budget.
Anforderungen
- 7+ years CRM, lifecycle, or digital marketing experience
- Strong track record scaling prospect/lead nurture programmes
- Deep expertise strategic prospect lifecycle marketing
- Proven mobile channel expertise
- Hands-on SMS, Push Notifications, WhatsApp, or in-app messaging campaigns
- Experience collaborating with Product and UX teams
- Experience partnering with Creative teams
- Proficiency with CRM platforms
- Proficiency with data tools
- Proficiency with CDP tools
- Strong analytical skills
- Data driven mindset
- Confidence building/interpreting performance reports
- Confidence extracting customer-insights
- Confidence in decision making
- Excellent stakeholder management skills
- Excellent communication skills (in English)
- Globally collaborative approach
- Familiarity with generative AI in marketing contexts
- Desire to make HelloFresh better
- Diverse experiences
Aufgaben
- Shape global CRM engagement and conversion strategies
- Lead as the global expert in prospect lifecycle marketing
- Define and own end-to-end CRM strategy for leads and prospects
- Develop and scale data-driven segmentation and personalization
- Create and manage global acquisition and nurture roadmaps
- Evolving mobile channel strategy (SMS, WhatsApp, push, in-app)
- Stay ahead of platform developments and define best practices
- Partner with Brand and Creative teams for campaign development
- Integrate generative AI for high-quality, consistent messaging
- Track and optimize key CRM performance metrics (CTR, conversion rate, opt-in/opt-out, pipeline impact, ROI)
- Design and lead A/B and multivariate testing programs
- Present strategy and performance insights to senior stakeholders
- Ensure cross-market alignment and execution excellence
- Collaborate with Analytics, CRM Operations, Product, Pricing, and Brand teams
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM
- SMS
- Push Notifications
- in-app messaging
- Salesforce Marketing Cloud
- Iterable
- Adobe
- SQL
- Google Analytics
- Tableau
- CDP
- generative AI
Benefits
Betriebliche Altersvorsorge
- Subsidized pension scheme
Sonstige Vorteile
- Berlin relocation support
- Access to HelloFresh Academy
Mitarbeiterrabatte
- Exclusive discounts on weekly boxes and office meals
Weiterbildungsangebote
- Annual learning & development budget
- German language learning budget
Mentale Gesundheitsförderung
- Mental health support
- Wellbeing platforms access
Parkplatz & Pendelvorteile
- Transportation perks
Familienfreundlichkeit
- Working-parent-friendly benefits
Gesundheits- & Fitnessangebote
- 24/7 gym access
Workation & Sabbatical
- Sabbatical leave options
Gefällt dir diese Stelle?
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CRM Marketing Lead (Leads & Prospects)(m/w/x)
Global CRM strategy for leads and prospects, scaling data-driven personalization. 7+ years CRM or digital marketing experience required. Berlin relocation support, annual learning budget.
Anforderungen
- 7+ years CRM, lifecycle, or digital marketing experience
- Strong track record scaling prospect/lead nurture programmes
- Deep expertise strategic prospect lifecycle marketing
- Proven mobile channel expertise
- Hands-on SMS, Push Notifications, WhatsApp, or in-app messaging campaigns
- Experience collaborating with Product and UX teams
- Experience partnering with Creative teams
- Proficiency with CRM platforms
- Proficiency with data tools
- Proficiency with CDP tools
- Strong analytical skills
- Data driven mindset
- Confidence building/interpreting performance reports
- Confidence extracting customer-insights
- Confidence in decision making
- Excellent stakeholder management skills
- Excellent communication skills (in English)
- Globally collaborative approach
- Familiarity with generative AI in marketing contexts
- Desire to make HelloFresh better
- Diverse experiences
Aufgaben
- Shape global CRM engagement and conversion strategies
- Lead as the global expert in prospect lifecycle marketing
- Define and own end-to-end CRM strategy for leads and prospects
- Develop and scale data-driven segmentation and personalization
- Create and manage global acquisition and nurture roadmaps
- Evolving mobile channel strategy (SMS, WhatsApp, push, in-app)
- Stay ahead of platform developments and define best practices
- Partner with Brand and Creative teams for campaign development
- Integrate generative AI for high-quality, consistent messaging
- Track and optimize key CRM performance metrics (CTR, conversion rate, opt-in/opt-out, pipeline impact, ROI)
- Design and lead A/B and multivariate testing programs
- Present strategy and performance insights to senior stakeholders
- Ensure cross-market alignment and execution excellence
- Collaborate with Analytics, CRM Operations, Product, Pricing, and Brand teams
Berufserfahrung
- 7 Jahre
Ausbildung
- Bachelor-AbschlussODER
- Master-Abschluss
Sprachen
- Englisch – verhandlungssicher
Tools & Technologien
- CRM
- SMS
- Push Notifications
- in-app messaging
- Salesforce Marketing Cloud
- Iterable
- Adobe
- SQL
- Google Analytics
- Tableau
- CDP
- generative AI
Benefits
Betriebliche Altersvorsorge
- Subsidized pension scheme
Sonstige Vorteile
- Berlin relocation support
- Access to HelloFresh Academy
Mitarbeiterrabatte
- Exclusive discounts on weekly boxes and office meals
Weiterbildungsangebote
- Annual learning & development budget
- German language learning budget
Mentale Gesundheitsförderung
- Mental health support
- Wellbeing platforms access
Parkplatz & Pendelvorteile
- Transportation perks
Familienfreundlichkeit
- Working-parent-friendly benefits
Gesundheits- & Fitnessangebote
- 24/7 gym access
Workation & Sabbatical
- Sabbatical leave options
Gefällt dir diese Stelle?
BetaDein Career Agent findet täglich ähnliche Jobs für dich.
Über das Unternehmen
HelloFresh
Branche
Marketing
Beschreibung
HelloFresh is one of Europe's fastest-growing tech powerhouses, offering meal kit delivery services and a diverse workplace culture.
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