You will collaborate with the UX team on impactful projects, gaining hands-on experience and mentorship while enhancing your skills and expanding your professional network in user experience design.
Anforderungen
- •Currently enrolled as a student
- •Strong interest in AI-based products
- •Familiar with user-centered design
- •Basic understanding of UX design concepts
- •Eager to learn about UX design trends
- •Strong analytical and problem-solving skills
- •Excellent communication and presentation skills
- •Proficient in analyzing user feedback
- •Willingness to work onsite
- •Fluent in German and English
Deine Aufgaben
- •Contribute to impactful projects in UX.
- •Gain hands-on experience in real-world scenarios.
- •Collaborate with experienced professionals for mentorship.
- •Refine skills and expand professional network.
- •Explore novel research areas in UX design.
Original Beschreibung
Customer Service and Support
# Working Student (f/m/d) - User Experience Design for AI at Customer Experience & Solutions (CXS)
**What you'll do**
* Join the UX team at CXS presents a unique opportunity to actively contribute to impactful projects at the intersection of user experience and technology
* Gain hands-on experience, apply theoretical knowledge in real-world scenarios, and work alongside experienced professionals who are dedicated to mentoring and fostering growth
* Engage with the UX team will allow the student to refine their skills, expand their professional network, and gain valuable insights into industry practices, thus providing a strong foundation for a successful career in UX design and research.
* Contribute to the team's ongoing projects, the student can explore novel research areas and potentially shape the future of UX practices within the industry.
**What you bring**
* Currently enrolled as a student (f/m/d) at a university or a university of applied sciences (Note: We seek a working student engagement for at least one year.)
* Strong interest in AI-based products and current technological trends
* Familiar with user-centered design and interaction design
* Basic understanding of UX design concepts, techniques, and design tools is a plus
* Eager to learn about the latest trends and developments in UX design
* Demonstrates strong analytical and problem-solving skills, capable of identifying pain points and devising innovative solutions to enhance user satisfaction
* A team player with excellent communication and presentation skills
* Proficient in analyzing user feedback and open to discussing solutions and improvements with experts
* Willingness to work mostly onsite in St. Leon-Rot
* Fluent in German and English
**Meet your team**
The User Experience (UX) team at CXS is focused on designing and creating engaging, intuitive, and effective digital experiences for customers. As a critical part of the broader Customer Support (CS) department, the UX team works to empathetically understand and address user needs, leveraging cutting-edge technology and data-driven insights to enhance user interactions across digital platforms. The team's interdisciplinary approach combines expertise in design, psychology, and technology, fostering an environment of innovation and collaboration
**Job Segment:**
User Experience, ERP, Cloud, SAP, Database, Technology
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