You oversee customer onboarding and smart meter rollouts, ensuring data accuracy and enhancing internal processes through effective coordination and reporting.
Anforderungen
- •Strong organizational skills
- •Proactive and structured mindset
- •Clear communicator in German (C2) and English (C1)
- •Comfortable managing many stakeholders
- •First experience in product operations is a plus
- •Familiar with Excel/Sheets/Airtable
Deine Aufgaben
- •Coordinate cross-functional teams for customer onboarding.
- •Own the setup process to ensure systems are live.
- •Validate required data before launch.
- •Manage timelines for smart meter rollouts.
- •Track progress and align stakeholders for implementation.
- •Build and maintain monthly quality reports for data accuracy.
- •Reduce error rates through proactive tracking.
- •Identify process gaps and standardize workflows.
- •Scale best practices to improve internal operations.
Deine Vorteile
Top market team
Full ownership from day one
Steep learning through collaboration
Remote flexibility and Wellpass membership
Regular growth-focused 1:1s and retros
Real impact on energy transition
Original Beschreibung
## Working Student – Smart Site Operations & Strategy (m/f/d)
###### Intern / Student, Part-time ·München
---
##### What we are building
At ecoplanet, we’re redefining energy for tomorrow. Our mission: turn energy management into the competitive edge every European business relies on to win their market. We’re building the operating system for the energy transition - cutting energy costs, improving efficiency, and streamlining operations.
##### Why This Role Matters
Our growth relies on seamless product operations and exceptional customer onboarding. As a Smart Site Operations Working Student, you’ll coordinate between teams, manage data quality, and help scale our internal processes. Your work ensures that new customers are onboarded smoothly, smart meters are rolled out efficiently, and our data remains reliable - laying the groundwork for ecoplanet’s success.
##### What You’ll Achieve
Within your first 3–6 months, you will:
* Drive seamless customer onboarding by coordinating cross-functional teams and owning the setup process - ensuring systems are live and complete and required data is validated pre-launch.
* Support smart meter rollouts by managing timelines, tracking progress, and aligning internal and external stakeholders - reducing average implementation time and improving coordination at scale.
* Ensure data accuracy across systems by building and maintaining monthly quality reports - helping reduce error rates in key datasets through proactive tracking and process improvements.
* Improve internal operations by identifying process gaps, standardizing workflows, and helping scale best practices.
##### What Sets You Up for Success
* Strong organizational skills and attention to detail
* Proactive and structured mindset
* Clear communicator in both German (C2 level required) and English (C1 level required)
* Comfortable managing many stakeholders and shifting priorities
* First experience in product operations, project coordination or data science is a plus
* Familiar with Excel/Sheets/Airtable and ready to learn new tools quickly
##### How You’ll Grow
This internship is a stepping stone. If you thrive, you’ll have the opportunity to grow into a full-time Associate (Smart Site) Operations Manager role.
##### What You Get
* Top of market team
* Full ownership from day one
* Steep learning through collaboration with Product, Sales, and CS leaders
* Remote flexibility, Wellpass membership and flat hierarchy
* Regular 1:1s and retros focused on your growth
* Real impact: your work supports Europe’s transition to a smarter energy system