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Working Student IT Service Desk(m/w/x)

Döhler GmbH
Darmstadt

You provide technical support by resolving issues and setting up IT equipment. Additionally, you prepare conference rooms for meetings and maintain documentation to ensure efficient operations.

Anforderungen

  • •Currently enrolled in IT-related degree
  • •Strong technical understanding
  • •Strong service orientation
  • •Strong communication skills
  • •Teamwork skills
  • •Enjoy working independently
  • •Proficient in German
  • •Proficient in English

Deine Aufgaben

  • •Provide 1st level support via service desk and ticket system.
  • •Analyze and resolve technical errors.
  • •Install and set up IT equipment like PCs and smartphones.
  • •Technical setup of conference rooms for meetings.
  • •Document instructions and workarounds.

Deine Vorteile

Motivating working atmosphere
Possibility to realize ideas
Chance to experience new ways

Original Beschreibung

**Reference ID**: 42041 Are you looking for a working student job where you can do more than just watch? Or do you want to focus your thesis on something that is really in demand in the industry? Then Döhler is exactly what you're looking for! As a global producer, marketer and provider of technology-driven natural ingredients, ingredient systems and integrated solutions for the food and beverage industry, we are looking for people just like you, who are inquisitive and want to break the mould. People who are motivated to deliver only the best. **Your Role** * You provide support in 1st level support, both at the service desk and through the ticket system * Your tasks include analyzing and resolving errors * You handle the installation and setup of IT equipment such as PCs, laptops, and smartphones * You are responsible for the technical setup of conference rooms for meetings and events * You document instructions and workarounds **Your Profile** * You are currently enrolled in an IT-related degree program * You have a good technical understanding and a strong service and customer orientation * You have strong communication and teamwork skills * You enjoy working independently, accurately, and diligently * You are proficient in both German and English **Your Benefits** * The motivating working atmosphere, of a high-tech, innovative company * The possibility to realize your own ideas * The chance of experiencing new ways
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