You assist in executing a large international project while also working to standardize IT incident reporting and ensure compliance across branches.
Anforderungen
- •Student of business administration or mathematics
- •High commitment and responsibility
- •Holistic thinker with quick understanding
- •Good command of German and English
Deine Aufgaben
- •Support implementation of an international project.
- •Introduce a self-help portal for branches.
- •Standardize recording of common IT malfunctions.
- •Ensure compliance with IT malfunction recordings.
- •Create recording templates for IT incidents in ITSM.
Deine Vorteile
Challenging tasks and independent work
Flexible working hours
Wide range of sports activities
Opportunity to contribute ideas
Secure workplace
Motivated team
Attractive remuneration
Good chances of being taken on
Development prospects
Original Beschreibung
#### Your tasks
* You support the rollout of a large international project and the introduction of a support & self-help portal for our branches
* You standardize the recording of frequently occurring IT malfunctions together with the responsible persons in our country organizations and ensure compliance with them
* You create the recording masks for IT incidents in our ITSM system (ServiceNow)
#### Your profile
* You are a student (m/f/d) of business administration, (business) computer science or mathematics with an affinity for computer science
* You work independently, carefully and on your own responsibility and have a high level of commitment
* You think holistically and have a quick grasp of things
* You have a good command of German and English
#### Our offer
* Challenging tasks and independent work
* Flexible working hours and a wide range of sports activities
* The opportunity to contribute your own ideas
* A secure workplace and a motivated team
* Attractive remuneration, good chances of being taken on and development prospects
# Working Student Global Service & Support Solutions (m/f/d) 1 1