Working Student Customer Research & CX Insights(m/w/x)
zooplus SE
Wien
ab 1.300 / Monat
You conduct various research tasks, including developing surveys, analyzing data, and helping create presentations that showcase customer insights.
Anforderungen
•Currently enrolled in a Master's program
•Proficient in German and English
•Knowledgeable in market research methods
•Familiarity with surveying tools
•Previous experience in customer research
Deine Aufgaben
•Develop survey guidelines
•Program questionnaires
•Conduct desk research
•Consolidate and analyze data sources
•Create insights dashboards
•Assist in preparing results presentations
Deine Vorteile
20% discount at zooplus shop
Internal training programs
External training opportunities
Team building events
28 vacation days
Days off on December 24th and 31st
Original Beschreibung
## Job Description
As a Working Student, you will participate in each phase of our Customer Research & CX Insights projects. You will collaborate with our team to transform customer feedback into actionable insights that inform customer-centric business decisions.
Your responsibilities will include:
* **Developing survey guidelines**
* **Programming questionnaires**
* **Conducting desk research**
* **Consolidating and analyzing diverse data sources**
* **Creating insights dashboards**
* **Assisting in the preparation of results presentations**
## Qualifications
* Currently enrolled in a Master's program in psychology, business administration, or a related discipline with a focus on market research.
* Proficient in German and English, both spoken and written; proficiency in additional European languages is advantageous.
* Knowledgeable in quantitative and qualitative market research methods and descriptive statistics.
* Familiarity with surveying tools (e.g., Qualtrics) and the Microsoft Office suite is desirable.
* Previous work experience or project-related experience in customer research is beneficial.
The gross monthly salary for this position according to the IT collective agreement is € 1300 for 20 hours/week
## Additional Information
**Additional Information:**
With more than 1,000 passionate professionals located across 6 European offices, we believe our success comes from working together and leveraging our international strengths. Expect a hybrid work setup: **60% in-office, 40% remote**, collaborating with colleagues across locations.
**Our benefits:**
🐾 20% discount in our zooplus shop
📖 Internal and external training
🎈 Team events
# LI-Hybrid
✈️ 28 vacation days and days off on 24th and 31st of December
zooplus is committed to equal opportunity. We value and embrace diversity and inclusion of all Team Members.