Leidos
TRICARE Beneficiary Services Representative FLOATER(m/w/x)
Vollzeit
Berufserfahren
ab 57.575 / Jahr
Vilseck
LE
Leidos23 Tage
TRICARE Beneficiary Services Representative(m/w/x)
Vollzeit
Berufserfahren
ab 57.575 / Jahr
92249 Vilseck
Nejo KI-Zusammenfassung
In this role, you will play a vital part in supporting military families by providing education and enrollment services for TRICARE. Daily tasks include processing enrollments, assisting with claims, and leading informational briefings, all while ensuring compliance with regulations.
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Anforderungen
- •High School diploma or GED, or equivalent years of experience
- •U.S. Citizenship
- •SOFA/Command-Sponsored status as a dependent of an Active-Duty Service Member, DoD employee, or U.S. Contractor
- •Eligible to obtain and maintain ADP IT III clearance
- •3+ years of customer service experience
- •Fluency in English with strong written and oral communication
- •Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook)
- •Effective presentation skills
- •Ability to communicate tactfully in person and on the phone
- •Self-starter with ability to work independently
- •Strong organizational, time management, and multitasking abilities
- •High attention to detail
- •Familiarity with TRICARE Overseas Program, DEERS, DOES, and MHS Genesis
- •Work background in U.S. military healthcare delivery system or civilian managed care
- •Experience in medical or clinical environment
- •Experience with MHS Genesis or civilian healthcare systems, medical claims
Matura
Berufserfahrung
3 Jahre
Deine Aufgaben
- •Process enrollments, disenrollments, and portability transfers
- •Update Primary Care Managers following MTF guidelines
- •Provide guidance on TRICARE resources and benefits
- •Assist beneficiaries with enrollment and claims inquiries
- •Offer basic claims status updates and support
- •Lead informational briefings for various events
- •Collect and record daily activities and OHI information
- •Evaluate and escalate complex issues for resolution
- •Comply with HIPAA regulations and maintain confidentiality
- •Complete required training courses on time
- •Assist with remote support and train new team members
Tools & Technologien
Microsoft Office
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Sonstige Zulagen
- •Annual foreign service premium
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Leidos erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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