Du entwickelst Trainingskonzepte, erstellst digitale Inhalte und führst Schulungen durch, während du eng mit verschiedenen Stakeholdern zusammenarbeitest.
Anforderungen
- •Education Degree in Business Management or similar
- •Work Experience of at least 5 years
- •Fluent in English
- •Strong communication skills
- •Experience in solution selling
- •Solid clinical understanding of Microsurgery
- •Proven ability to develop Training concepts
- •Solid understanding of sales excellence
- •Solid commercial understanding
Deine Aufgaben
- •Training-Konzepte für Kundensegmente entwickeln
- •Digitale Inhalte wie eLearning und Videos erstellen
- •Schulung durch Webinare und Präsenztrainings durchführen
- •Globale Lernmanagementprozesse einhalten
- •Mit relevanten Stakeholdern zusammenarbeiten
- •Wissen über Produkte und Trends kommunizieren
- •Globale Best Practices und Schulungen teilen
- •Vertriebsgestützte Unterstützung beim Kunden leisten
- •Technische Fragen von verschiedenen Abteilungen beantworten
- •QM-Abteilung bei Beschwerden unterstützen
- •Gelegentliche internationale Reisen für Schulungen antreten
Original Beschreibung
# Training Manager Microsurgery (f/m/x)
**Oberkochen** | **Full time**
# Your Role
* Ability to develop training concepts based on customer segments, our full MCS solutions, sales best practice, objection handling and competitive analysis.
* Strong ability to develop different types of digital content such as eLearning, How to Videos and other digital means.
* Delivering training through various methods, such as webinar, congresses, customer support, classroom training and other digital methods.
* Adhere to the global learning management processes in terms of certification, learning paths and validation of training material.
* Liaise with the relevant business sectors/marketing and other internal stakeholders to support e.g. product launches, global learning initiatives etc.
* Constantly communicating with customers and other departments to expand and disseminate knowledge of product and solution acceptance, application trends, customer needs and competitive information.
* Collects and shares global best practices as well as successful objection handling and continues to develop training on this basis.
* Application and Sales support at customer sites as part of personal development and content enrichment.
* The ability to work closely and independently in functional teams on an international level.
* Answer technical questions that come from different departments, such as the Support hotline.
* Supports the QM department in dealing with complaints.
* International travel required from time to time to support global training activities.
# Your Profile
* Education Degree in Business Management or similar, or medical science, medical technology or engineering science.
* Work Experience +5 years Specific Knowledge.
* Fluent in English, Additional languages a plus.
* Strong communication skills.
* Experience in solution selling, with solid experience in Neurosurgery a strong advantage.
* Solid clinical understanding of Microsurgery specifically in Neurosurgery.
* Proven ability to develop Training concepts for classroom and digital purposes.
* Must have a solid understanding of sales excellence as well as connectivity in Medical technology.
* Have solid commercial understanding for example: patient journey, customer workflow and customer segments.
Your ZEISS Recruiting Team:
Sabrina Rieker