Trading IT - Operations Lead(m/w/x)

Location: Düsseldorf, DE, 40221 Country/Region: DE Contract type: Working hours: Full time Job Req ID: 88121 Compensation: # Trading IT - Operations Lead (f/m/d) Our Trading IT Team is looking for you! **Your responsibilities** As the Operations Lead for Trading Integration, you oversee stability, reliability, and support operation for Middleware as a Platform. Sitting in the Middleware leadership team, your key responsibilities are: **Own and drive the end-to-end operations strategy** for middleware * Ensure seamless middleware functionality for trading and business-critical applications. * Determine when operational improvements should be made and who is best place to drive them. * Oversee incident, problem, and change management processes, ensuring smooth operations and minimal downtime. * Define and implement service level targets, ensuring service reliability aligns with business expectations. **Stakeholder Engagement & Communication** * Act as the primary contact for operations-related discussions, ensuring alignment between IT leadership, business stakeholders, and support teams. * Provide regular updates on middleware stability, incident trends, and operational enhancements. * Champion a culture of reliability, automation, and continuous improvement across the organization. **Monitoring, Stability & Reliability and Operational Excellence** * Work closely with Site Reliability and Platform Engineers, delivery teams and support functions for shifting to predictive maintenance. * Drive further implementation of observability, logging, and monitoring solutions for proactive issue detection. * Foster continuous improvement and automation, self-healing capabilities and runbooks to optimize operational efficiency. **Your profile** * Proven experience as an Operations Lead, IT Service Manager, or SRE Manager in a middleware, integration, or trading IT environment of 5 years. * Strong expertise in ITIL frameworks, incident management, problem resolution, operational governance and operational excellence. * Experience implementing observability solutions, logging frameworks, and proactive monitoring strategies. * Strong knowledge of cloud-based infrastructure (AWS, Azure, GCP) and middleware technologies (APIs, Streaming Kafka, MQ, event-driven architectures). * Demonstrated ability to manage L2/L3 support teams, external vendors, and offshore development centers (ODCs). * Ability to balance operational stability, cost efficiency, and service scalability in a high-demand trading environment. * Very good inter-personal and verbal/written English communication skills. * Collaborative attitude and good moderation skills. * Enthusiastic to steer, train and upskill internal and external staff. **Your benefits** At Uniper, we not only reward our employees with attractive salaries, an excellent company pension and health related benefits for their hard work and dedication to shaping the future energy transition. You can also expect a supportive working culture that offers a wide range of creative and innovative ideas. We enable various flexible working arrangements, whilst also supporting with home office equipment. Through regular training and workshops, together we work towards visualising yourself in our company as if it were your own. We support you in highlighting your individual potential, achieving your personal goals, and reaching your ambitions. We invite you to become part of our diverse company with international colleagues from more than 80 countries. As an employer, Uniper has committed itself to providing special support to certain areas: **Work-Life-Balance / New Normal:** * Choosing how, where, and when to work in accordance with your team and the requirements of your job * Modern and ergonomic equipment for your workplace (home & office) * Support to balance private life and work: Sabbaticals, part-time possibilities, family service **Mobility:** * Car and bike leasing offer (deferred compensation) * E-car charging stations at almost all Uniper locations **Health offers:** * Flu vaccination * Preventive health services * Employee assistance program **Company pension:** * Employer-funded contributions to a modern pension system * Possibility of self-funded contributions with employer-funded matching **Trainings:** * Lifelong training * Coaching Our employees are the reason for our success. Therefore, you will find many other benefits at the local level to help you reach your potential. Energy evolutionary wanted! **Job information** | | | | --- | --- | | Contract type: | | | Working Hours: | | | Start Date: | 01/01/2025 | | Deadline: | | | Salary: | | As an employer, Uniper is committed to diversity and equal opportunities. Therefore, we encourage applications from suitably qualified individuals whose capabilities match the role requirements regardless of gender, origin, disability, age, religion, ideology, sexual identity or marital status. We live inclusion and support flexible working.