Telesales Consultant FR(m/w/x)

## Telesales Consultanr FR (m/f/d) ###### Permanent employee, Full-time ·Palma de Mallorca,Düsseldorf --- ##### Online marketplaces have never been this awesome. Online marketplaces have never been this awesome. Are you an experienced hospitality professional looking for a new challenge supporting our business customers, such as hotels and restaurants, to find the right products for their needs? Then you've come to the right place! We are seeking a motivated Telesales Consultant (m/f/d) to support our sales team for the French Market and to contribute significantly to the success of the makro.es/marketplace. What to expect: You will provide telephone consultation to our key business customers, including restaurants, hotels, and small businesses, regarding our high-quality solutions in the field of commercial kitchen technology. You will have access to inbound calls, allowing you to actively and precisely address our customers' inquiries. Your responsibilities at a glance: * Conducting telephone consultations (inbound calls) to advise on and sell our high-quality commercial kitchen technology products, such as professional appliances for washing, cooking and cooling to our French customers. * Proactively advising and selling our products and product bundles through outbound calls. * Creating individual offers, including clarifying details such as availability and conditions, in collaboration with business partners and respective teams. * Tracking customer inquiries and individual offers until successful completion. * Building and maintaining long-term customer relationships through regular contact and follow-up calls. * Identifying upselling and cross-selling opportunities to increase value for our customers. * Actively contributing to the continuous improvement of the inbound process by sharing expertise and introducing innovative ideas. ##### You've got * Experience in the hospitality, restaurant and catering industry, or with the corresponding equipment/products in the HoReCa sector * Strong communication skills and the ability to present yourself in a friendly and professional manner over the phone. * Ideally experience in sales or customer service in a telephone-based role. * You are a team player and enjoy contributing your ideas to optimize customer service continuously. * Affinity for the gastronomy industry and an interest in technical solutions are advantageous. * Native-level proficiency in French and good English ##### We've got * Innovative product and exciting career opportunities in an agile environment with a start-up mentality * A diverse and vibrant international environment of 70+ different nationalities * Flexible working hours and hybrid working with also flexible home office policy * 25 days of vacation per year * Health and wellbeing support * Private Health Insurance covered by the company * Lunch support / Catering service at the office * Language courses subsidy * Attractive referral program * Team events, MeetUps, and TechTalks * And much more