Technical Support Engineer(m/w/x)

# Technical Support Engineer (m/f/d) Requisition ID: 42350 Job Location(s): Offenbach Am Main, DE Employment Type: Full Time Segment: Danfoss Climate Solutions Segment Job Function: Sales Work Location Type: ## Job Description Join a global leader in sustainable HVAC-R solutions! Danfoss Climate Solutions, a division of Danfoss, is dedicated to providing innovative and energy-efficient products and services for heating, ventilation, air conditioning, and refrigeration systems. Be part of a team that focuses on sustainability, environmental responsibility, and enhancing comfort in buildings and industrial applications. We are currently seeking a passionate Technical Support Engineer based in Germany to further drive our mission. If you are specifically interested in commercial refrigeration, please apply. Please ensure your CV is provided in English when applying for this position. # LI-MK1 ## Job Responsibilities Responsibilities for this position include but are not limited to the following. * Provide technical support to customers on electronic queries related to the systems, * Assist sales team during customer visits by offering technical expertise on Danfoss Climate Solutions products, * Attend training sessions to enhance and maintain knowledge on electronic controllers and other climate control technologies, * Conduct training sessions for customers, as well as for the Sales and Customer Service teams, * Possibility of on-site support for commissioning and troubleshooting purposes, * Ability to travel as needed for customer support and on-site assistance. ## Background & Skills At Danfoss, we believe that a diverse and inclusive workplace fosters creativity, innovation, and a broader perspective in decision-making. When you consider this job posting, do you feel like your profile is not a perfect match? Numerous studies have found that women and people of color are more likely to apply only when they meet all requirements listed in the job posting. Even if you do not check all the boxes, we encourage you to apply anyway. We are curious to find out how you can bring new insights to the role or to Danfoss as an organization. The ideal candidate possesses these skills. * Minimum of 3 years of strong refrigeration knowledge, * Bachelor's degree in Electrical Engineering, Refrigeration, or related field, * Proficiency in customer support processes within the HVAC-Refrigeration industry, * Excellent communication and customer relationship skills, * Ability to work autonomously and efficiently, * Proficiency in German and English languages, * Willingness and ability to travel as required for customer support and on-site assistance. ## Employee Benefits We are excited to offer you the following benefits with your employment: * Bonus system * Paid vacation * Flexible working hours * Possibility to work remotely * Pension plan * Personal insurance * Communication package * Opportunity to join Employee Resource Groups * State of the art virtual work environment * Employee Referral Program This list does not promise or guarantee any particular benefit or specific action. They may depend on country or contract specifics and are subject to change at any time without prior notice.