Teamleiter Customer Services Sights(m/w/x)

# Teamleiter Customer Services Sights (w/m/d) **Wetzlar** **Full time / Part time:** The position can be filled in full or part time. **Summary** We are looking for a “Team Leader Customer Services Sights (f/m/d)” for the “Customer Services Optronics” department at the Wetzlar site as soon as possible. The “Customer Services Optronics” department is responsible for establishing the availability of the corresponding HENSOLDT products and the subsequent supply and customer support. In the ILS phase, the logistical foundations are laid for a successful service business. In the utilization phase, the team provides various services on the basis of contractual agreements in order to keep customers' optoelectronic products and systems in operation with the highest possible availability. **Your Tasks** * Technical management of an interdisciplinary team at the Wetzlar site * Representation of the interests and tasks of Customer Services Optronics at the site * Interface to the various specialist departments * Management of service projects and control of service provision (national and international) * Planning, controlling and implementing measures to maintain the availability of the vision systems developed and produced at the site * Preparation of comprehensive service and spare parts offers * Acquiring, drafting, negotiating and managing full-service and subcontractor contracts in close cooperation with customers, external partners, suppliers and internal and external subcontractors * Development and implementation of comprehensive service concepts and preparation of external offers for the provision of services Willingness to travel internationally is a prerequisite. **Your Profile** * Completed technical studies, supplemented by business management knowledge or comparable * Several years of experience in technical project management * Experience in leading interdisciplinary teams * Experience in obsolescence management, change management and configuration management as well as knowledge of life cycle management * Very good knowledge of logistical requirements of military products and the required services and good knowledge of export and ITAR regulations * Confident handling of MS Office, Sharepoint applications and SAP * Strong organizational skills and ability to manage multiple topics and projects in parallel * Ability to work in a team, assertiveness and strong communication skills * Business fluent in German and very good knowledge of English, further language skills advantageous **Happy to hear** * Work on extraordinary high-tech products at the limits of physics * Fair, performance-related remuneration, plus special payments * Flexible working time and workplace models * Company pension scheme * Individual development and training opportunities * Family-friendly working conditions and meal & snack options * Health promotion and mobility offers HENSOLDT is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.