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Student Assistant – Registration Process(m/w/x)

ISCC System GmbH
Köln

You manage service requests related to registration, process data efficiently, and help improve workflows while assisting with various administrative tasks.

Anforderungen

  • •Enrolled student in business management or related field
  • •Availability to visit Cologne office twice weekly
  • •Professional experience in customer support
  • •General IT proficiency and MS Office knowledge
  • •Excellent English (C1) and German (B1) skills
  • •Excellent eye for detail and presentation skills
  • •Service-oriented thinking and excellent communication
  • •Excellent problem-solving abilities and pragmatic attitude

Deine Aufgaben

  • •Respond to registration service requests
  • •Process registration data using ISCC tools
  • •Share suggestions for process optimization
  • •Assist with administrative registration tasks

Deine Vorteile

Close collaboration with sister companies
Professional onboarding support
Independent work opportunities
Career path discovery in sustainability
Various team events annually
Multicultural work environment
Hybrid working setup
Vacation days and special holidays
Modern office with free snacks

Original Beschreibung

## Student Assistant – Registration Process ###### Working Student, Part-time ·Köln --- ##### Your tasks * **ISCC – International Sustainability and Carbon Certification** is one of the leading certification systems for sustainability, traceability and the reduction of greenhouse gas emissions. If you are **passionate about sustainability** and would like to join our highly motivated and diverse teams to make a difference, we are looking forward to welcoming you as **Working Student** **for the Certification Process Team** at the ISCC head office in Cologne.**You will be responsible for the following activities:** * Respond to registration process related service requests and by that contribute to user experience and customer support * Process registration data across ISCC tools * Contribute to process optimization by sharing improvement suggestions regarding repeated service requests * Support in further administrative registration related tasks ##### Your profile * Enrolled student in the area of business management, economics or another related field with availability of at least one year (preferably longer) and **15-20 hours per week** * You will be able to come to our head offices in Cologne **at least two times per week regularly** * Professional experience in high-level customer support, or similar * General IT proficiency and very good working knowledge of MS Office * Excellent language skills in **English (at least C1) and German (B1)** both written and spoken, additional language skills will be of advantage * Excellent eye for detail, ability to understand and explain complex issues in simple terms and to prepare professional presentations according to target group * Service-oriented thinking and excellent communication and networking capability, especially in international environments * Excellent problem-solving abilities combined with an independent working and style pragmatic and hands-on attitude ##### Why us? We are an international and diverse team of passionate and experienced experts, **joining forces for a sustainable future**! We believe that **our team is our core asset** and we support our people as best we can. To help you build your future and thrive with us, we offer: **Development Opportunity** * Close collaboration with our sister companies Meo Carbon Solutions GmbH, GRAS Global Risk Assessment Services, 4C Services and ClimatePal, giving you even more development opportunities * Professional onboardings to help you have an ideal start with us * The opportunity to work independently and bring in own ideas * Discover your own career path and interests in field of sustainability **Great Team Environment** * Various team events throughout the year (Celebrating Diversity, Summer Student Event, Christmas Party) * Opportunity to work in a multicultural environment (60 nationalities) with professionals from different backgrounds **Benefits** * **Hybrid** set-up (depending on working days pattern) * Vacation days based on the working days pattern, special holidays and 3 additional vacation days (Christmas eve, new year’s eve, carnival monday) * An attractive and modern office in the centre of Cologne with free fruits and snacks
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