RE
Rederiet A.P. Moller A/S
Gestern

Sr. CX Manager – Head of Verticals(m/w/x)

Management
Vollzeit
mit Homeoffice
Keine Angabe
Hamburg

In this role, you will lead a diverse team of managers, focusing on empowering them to elevate their teams while driving customer satisfaction and commercial growth. Your day-to-day responsibilities will involve aligning goals, conducting performance reviews, and shaping product strategies.

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Anforderungen

  • •Experience in Ocean Transportation and/or Supply Chain Management
  • •Ability to lead leaders and manage large, complex teams
  • •Strong knowledge and network in logistics across North West Europe
  • •Ability to thrive in a dynamic environment and navigate ambiguity
  • •Interest and experience in business transformation and technology enablement
  • •Structured, data-driven approach with Lean and project management principles
  • •Strong stakeholder management and relationship-building skills
  • •Empathetic, inspiring leadership style
  • •Ability to translate vision into actionable plans and motivate teams
  • •Collaborative mindset across diverse backgrounds and levels
Keine Angabe

Berufserfahrung

ca. 1 – 4 Jahre

Deine Aufgaben

  • •Build and lead a diverse team of engaged leaders
  • •Empower and develop managers to enhance their teams
  • •Align personal goals with organizational objectives
  • •Conduct regular performance reviews and leadership development sessions
  • •Own customer feedback and drive improvement initiatives
  • •Establish strong relationships with customer management teams
  • •Identify needs and contribute to commercial growth through upselling
  • •Participate in forums to shape products and services aligned with strategy
  • •Own Customer Satisfaction metrics for your team and area
  • •Ensure efficient operations while maintaining high satisfaction
  • •Develop and implement KPIs aligned with company vision
  • •Set performance management structures for large, remote teams

Sprachen

Englisch – verhandlungssicher

Deine Vorteile

Attraktive Vergütung

  • •Competitive salary and bonus package

Lockere Unternehmenskultur

  • •Collaboration with colleagues and clients across the globe

Karriere- und Weiterentwicklung

  • •Excellent training and global career prospects

Weiterbildungsangebote

  • •Opportunities to enhance communication skills
  • •Opportunities to enhance problem-solving skills

Team Events & Ausflüge

  • •Opportunities to enhance relationship-building skills
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Rederiet A.P. Moller A/S erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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