You will lead global M365 initiatives, collaborating with various teams to improve project outcomes and manage vendor relationships, ensuring smooth operations and compliance with service standards.
Anforderungen
- •University degree in IT or related field
- •Strong experience with M365 collaboration tools
- •Comprehension of M365 architecture
- •Nice to have: Expertise in Azure Cloud Computing
- •Demonstrated expertise in functional management
- •Proficient in written and spoken German and English
Deine Aufgaben
- •Oversee global M365 as a Collaboration SME Lead.
- •Lead major global projects and workshops.
- •Serve as the SPOC for project teams.
- •Collaborate with Fresenius Group entities on M365 setup.
- •Manage M365 initiatives for M&A and divestiture.
- •Enhance project teams with innovative solutions.
- •Steer Program Governance, Transition, and Transformation efforts.
- •Manage vendor relations for 24/7 operations.
- •Ensure compliance with SLAs, CSAT, and KPIs.
Original Beschreibung
# Solution Architect / Technical Delivery Lead for Microsoft 365 (m/f/d)
**Location:** Bad Homburg | **Type:** Full time
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We are the Microsoft 365 Collaboration team, handling Architecture and Engineering tasks for all M365 workloads.
In your new position as Solution Architect / Technical Delivery Lead for Microsoft 365 (m/f/d), you will serve as the main contact and Solution Architect for all Microsoft 365 services and workloads throughout the tenant.
## Your assignments
* Responsible for global ownership of M365 as the Collaboration Technical Subject Matter Expert Lead, managing a highly complex environment that involves virtual international teams, third\-party resources, and a diverse range of projects.
* Take an active role in leading and participating in major global projects and workshops, serving as the single point of contact (SPOC) for the project team in your capacity as a Technical Subject Matter Expert (SME), Solution Architect, and Solution Approver.
* Collaborate with various Fresenius Group entities to streamline the entire Collaboration and M365 setup.
* Manage all M365 initiatives concerning Merger \& Acquisition and Divestiture by supervising the entire workflow.
* Elevate the project team to the next level with state\-of\-the\-art innovations while steering Program Governance, Transition, and Transformation efforts alongside third\-party vendors.
* Manage operational oversight and vendor relations to ensure global 24/7 operations, while being accountable for contractual Service Level Agreements (SLAs), credits, Customer Satisfaction Score (CSAT), and KPIs.
## Your profile
* A university degree in Information Technology or a related field with a strong focus on IT
* Strong experience with M365 collaboration tools as well other tools like Exchange, Teams etc.
* Comprehension of both high\-level and low\-level M365 architecture
* Nice to have: Expertise in Azure Cloud Computing and Networking
* Demonstrated expertise in functional management and leadership, including mentoring, with a strong ability to simplify and clearly communicate complex topics
* Proficient in both written and spoken German and English