This role focuses on leading strategic initiatives and collaborating with senior leaders to ensure seamless execution, while also fostering knowledge sharing and optimizing service operations.
Anforderungen
- •Master's degree preferred
- •3+ years in project management
- •Proven track record of leadership
- •Strong understanding of service models
- •Excellent communication skills
- •Familiarity with project management methodologies
- •Collaborative mindset in multicultural settings
Deine Aufgaben
- •Lead strategic programs with clear KPIs.
- •Collaborate with senior leaders across divisions.
- •Design and manage key governance events.
- •Establish global knowledge sharing mechanisms.
- •Ensure efficient and scalable service delivery.
Deine Vorteile
Key driver in transformation initiative
Collaboration with leadership teams
Tangible difference in customer value
Career growth in innovation-driven organization
Original Beschreibung
# Service Excellence Project Manager – Mission 30 Services (m/f/d)
**Sarstedt** | **Full time**
Your Mission: Drive Service Transformation at a Global Scale
Are you passionate about strategic transformation and operational excellence in a global service environment? Join us as a Service Excellence Project Manager and take the lead in our Mission 30 (M30) Services initiative. Based in Sarstedt or Düsseldorf (Germany) or Søborg (Denmark), you’ll play a key role in accelerating growth, boosting profitability, and delivering world-class service across our international operations.
**Responsibilities / Tasks**
**What You’ll Do**
* **Lead Strategic Programs:** Turn high-level goals into actionable workstreams with clear KPIs and milestones.
* **Align Stakeholders:** Collaborate with senior leaders across divisions, regions, and corporate functions to ensure cohesive execution.
* **Shape the Operating Rhythm:** Design and manage key events, reviews, and governance forums to keep our transformation on track.
* **Promote Best Practices:** Establish global mechanisms for knowledge sharing and innovation adoption.
* **Optimize Service Operations:** Ensure our service delivery model is efficient, scalable, and aligned with business needs.
**Your Profile / Qualifications**
**What You Bring**
* A degree in Business, Engineering, or a related field (Master’s preferred).
* 3+ years of experience in project or program management, ideally in a global services or industrial environment.
* A proven track record of leading complex, cross-functional initiatives with measurable outcomes.
* Strong understanding of service business models, KPIs, and operational excellence frameworks.
* Excellent communication, stakeholder engagement, and change management skills.
* Familiarity with project management methodologies (e.g., PMP, Agile, Lean Six Sigma).
* A collaborative mindset and the ability to thrive in a fast-paced, multicultural setting.
**Why You’ll Love Working with Us**
* Be a key driver in a high-impact global transformation initiative.
* Collaborate closely with senior leadership and international teams.
* Make a tangible difference in how we deliver value to our customers.
* Grow your career in a forward-thinking, innovation-driven organization.
***For reasons of readability, no gender-specific differentiation is made in the job advertisement. However, the job advertisement is explicitly aimed at all persons, regardless of gender or lack thereof.***