You manage strategic accounts in Europe, focusing on customer relationships and sales targets while collaborating with various departments to drive business growth and improve operational efficiency.
Anforderungen
- •Minimum 5 years’ experience in key account management
- •3 years’ experience in the Packaging industry
- •Demonstrated skill in sales negotiation
- •Experience in account planning
- •Experience in complexity management
- •Customer focus and problem-solving skills
- •Influencing and analytical skills
- •Interpersonal and communication skills
- •Teamwork and attention to detail
- •Working knowledge of industry and products
- •Fluent in written and spoken English
- •German highly desirable
Deine Aufgaben
- •Develop a deep understanding of customers' business in Europe.
- •Achieve or exceed sales targets based on strategy.
- •Manage day-to-day business operations and customer relationships.
- •Ensure quick resolution of customer issues and escalations.
- •Support the Director in global strategy development.
- •Develop and execute joint business plans.
- •Own forecasting and reporting for assigned accounts.
- •Guide production planning with forecast data analysis.
- •Communicate variances and shifts in strategy appropriately.
- •Coordinate with departments to support customer objectives.
- •Gather and communicate market intelligence.
- •Identify growth opportunities through innovation and sustainability.
- •Support pricing strategy and improve margins.
Original Beschreibung
# Senior Manager, Strategic Accounts - Europe
Location:
Gelsenkirchen, NW, DE, 45886
Remote, PL
Leobersdorf, AT, 2544
Oss, NL, 5347 KG
Date:
14 May 2025
Job Category:
Sales and Marketing
Req ID:
43056
**Position overview:**
The Senior Global Key Account Manager drives volume, price and value across the full customer portfolio for specific Global customer/s, and develops new sales opportunities in order to grow sales revenues and contribute to margin and profitability increase. This is a critical position responsible for 25% of the business of the region and handling extra complexity given the global set up of one of the key clients.
**Key responsibilities include:**
* Develops a deep understanding of customers' business in Europe, markets, brands' portfolio and strategy, needs and expectations and Ball's competitive position.
* Achieves or exceeds sales targets in Europe, as per identified sales strategy and budget directives
* Owns day-to-day business management (forecast, orders, payments etc) and customer relationship. Ensures quick resolution of issues to improve effectiveness and customer satisfaction. Escalates as needed.
* Supports Director GKA in the development of the global strategy and the development and execution of the joint business plans.
* Owns forecasting and reporting. Provides guidance to production planning through analysis of forecast data for her/his accounts. Communicates variances to plan (assumptions, pricing, volumes) and shifts in strategy appropriately, in alignment with the Director GKA
* Coordinates and communicates with various departments, included but not limited to Sales, Manufacturing, Marketing, Customer Service, etc. in order to support customer first objectives. Gather & communicate market intelligence.
* Detects opportunities and promotes Ball's capabilities to grow the business through innovation, sustainability, expanded portfolio
* Supports pricing strategy. Identifies opportunities to improve margin.
**What are we looking for?**
* Minimum of 5 years’ experience in key account management, with 3 years’ experience in the Packaging industry
* Demonstrated skill in sales and day-to-day negotiation
* Experience of account planning and complexity management
* Customer focus, influencing, problem solving, conflict management and analytical skills.
* Successfully developing customer relationships (interpersonal and communication skills)
* Teamwork, ability to prioritise and attention to detail
* Working knowledge of industry and products
* Fluent in both written and spoken English, German highly desirable
**Ball Corporation is an Equal Opportunity Employer. We actively encourage applications from everybody, regardless of gender, age, ethnicity, faith, ability, or orientation**.
No agencies please.