Senior Expert, Vitamins Unit, Account Management & Sales(m/w/x)

Job ID: 75517 Date: Jun 13, 2025 Hybrid (Company Facility + Home Office) Job function: Marketing & Sales Experience level: Graduate Hire Business: ANHnewco Vitamins Unit # Senior Expert, Vitamins Unit, Account Management & Sales (m/f/d) Join Us at dsm-firmenich, Animal Nutrition & Health, as a Senior Expert in Account Management & Sales within our Vitamins Unit (VU)! Become a key player in driving commercial excellence by supporting our global sales operations with precision, ownership, and innovation. This role is ideal for a proactive, analytical professional with a passion for operational efficiency and customer-centricity. **Your key responsibilities** * Support the Global Commercial Team with contract management activities, including preparation, tracking, and regular monitoring of contracts to ensure alignment between off-takes and forecasts. * Assist in price and rebate management, including updating price lists in SAP and managing floor and flexible pricing updates and providing administrative support for rebate calculations and pay-outs. * Contribute to customer service and supply management tasks, such as handling requests related to samples, product information, and regulatory topics. * Participate in resolving supply-related issues, managing escalations, coordinating customer complaints, and supporting order releases in collaboration with the regional demand planning team. * Support reporting and communication efforts by updating daily sales reports and tracking commercial trends. * Identify opportunities to streamline and automate recurring tasks across the end-to-end order-to-cash process. **We Offer** * A chance to impact millions of consumers every day – sustainability embedded in all we do * A science led company, cutting edge research and creativity everywhere – from biotech breakthroughs to sustainability game-changers, you’ll work on what’s next * Growth that keeps up with you – you join an industry leader that will develop your expertise and leadership * A culture that lifts you up – with collaborative teams, shared wins, and people who cheer each other on. * A community where your voice matters – it is essential to serve our customers well**.** **You bring** * A degree in Sales, Business Administration, Economics, Supply Chain Management, or a related field and 2–3 years of experience in a B2B commercial environment, preferably in a global or regional role. * Proficient use of MS Office and SAP * Strong written and oral communication skills in English * A proactive and analytical mindset with a drive to solve problems and optimize processes * Outstanding organizational skills, attention to detail, and a results-driven attitude. * A strong customer-first mindset and the ability to manage client needs and service challenges effectively. * Ability to thrive in a collaborative, multicultural team environment **DEI and equal opportunity statement** At dsm-firmenich, we believe being a force for good starts with the way we treat each other. When people feel supported, included, and free to be themselves, they do their best work – and that’s exactly the kind of culture we’re building. A place where opportunity is truly equal, authenticity is celebrated, and everyone has the chance to grow, contribute, and feel they belong. We’re proud to be an equal opportunity employer, and we’re serious about making our hiring process as fair and inclusive as possible. From inclusive language and diverse interview panels to thoughtful sourcing, we’re committed to reflecting the world we serve. We welcome candidates from all backgrounds — no matter your gender, ethnicity, sexual orientation, or anything else that makes you, you. And if you have a disability or need any support through the application process, we’re here to help – just let us know what you need, and we’ll do everything we can to make it work. **Agency statement** We’re managing this search directly at dsm-firmenich. If you’re applying as an individual, we’d love to hear from you. We’re not accepting agency submissions or proposals involving fees or commissions for this role.