31
3100 Kyndryl Deutschland GmbH2 Monate
Senior Customer Partner(m/w/x)
Vollzeit
mit Homeoffice
Senior
AI/ML Job
Keine Angabe
Kelsterbach
Nejo KI-Zusammenfassung
In this role, you will drive strategic growth by building strong relationships with clients and executives, managing account performance, and identifying new business opportunities. Your day-to-day responsibilities will include negotiating contracts, ensuring successful solution delivery, and collaborating with sales teams to expand the company's reach.
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Anforderungen
- •Proven work experience of 7+ years in account management or relevant role
- •Ability to communicate, present, and influence key stakeholders at all levels
- •Experience with CRM software (e.g., Salesforce) and MS Office
- •Excellent listening, negotiation, and presentation skills
- •Experience delivering client-focused solutions
- •Ability to manage multiple projects and demands while maintaining attention to detail
- •Strong communication skills in a complex matrix with clients and partners
- •Knowledge of business and technology trends and industry best practices
- •Strong verbal and written communication skills
- •BA/BS or MA/MS degree in IT, Business Administration, Sales, or relevant field
- •Bachelor's degree or Master’s degree
- •Consultative selling experience in technical solutions
- •Relationship management experience
- •Subject matter expertise in 1+ areas (e.g. Cloud, Network, Cybersecurity, AI)
- •Cross-functional team management experience
- •Communication skills in a complex matrix with clients and partners
Bachelor-Abschluss
ODER
Master-Abschluss
Berufserfahrung
7 Jahre
Deine Aufgaben
- •Serve as the main point of contact for customer account management
- •Build and maintain strong, long-lasting client relationships
- •Negotiate contracts and close agreements to maximize profit
- •Develop trusted advisor relationships with customer stakeholders
- •Ensure timely and successful delivery of solutions
- •Communicate progress of initiatives to stakeholders
- •Develop new business with existing clients
- •Identify areas for improvement to meet sales quotas
- •Forecast and track key account metrics
- •Prepare reports on account status
- •Collaborate with sales teams to identify growth opportunities
- •Manage challenging client requests or issue escalations
- •Take charge of customer satisfaction and account P&L
- •Ensure account compliance and maintain a stellar reputation
Tools & Technologien
SalesforceMS Office
Sprachen
Englisch – verhandlungssicher
Deine Vorteile
Weiterbildungsangebote
- •Access to industry certifications
Gemeinnützige Ausrichtung
- •Company-wide volunteering platform
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens 3100 Kyndryl Deutschland GmbH erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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