MA
Markel Insurance SE
1 Monat

Senior Claims Governance & Oversight Manager(m/w/x)

Vollzeit
Senior
Keine Angabe
München, Köln

In this role, you will play a crucial part in enhancing the claims process by reviewing and managing delegated claims handling, overseeing the Expert Panel, and ensuring compliance with regulations. Your day-to-day responsibilities will involve collaborating with various teams to implement improvements and drive operational excellence.

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Anforderungen

  • Extensive experience in a claim’s operational environment or equivalent
  • Knowledge of the regulatory environment for claims management and oversight
  • Familiarity with due diligence, performance management and audit requirements for outsourcing claims handling to third parties
  • Ability to build, maintain and influence relationships across an organisation
  • Experience in managing projects and delivering change initiatives
  • Strong Microsoft Office, specifically Microsoft Excel, and IT savvy
  • Aptitude and willingness to learn in-house and external claims systems
  • Excellent written and verbal communication skills
  • Fluency in English essential; knowledge of German, Dutch or Spanish an advantage
  • Positive mind-set and people-oriented work ethic
  • Legal right to live and work in the country of application
  • Consideration for flexible working patterns
Keine Angabe

Berufserfahrung

ca. 4 – 6 Jahre

Deine Aufgaben

  • Review the delegated claims handling process
  • Conduct due diligence on coverholders and TPAs
  • Evaluate performance against SLAs
  • Produce delegated reports
  • Oversee the annual audit schedule
  • Manage the delegated claims handling process
  • Recommend process changes post-review
  • Review the Expert Panel process
  • Collaborate with Claims Divisional Heads and Legal
  • Implement changes for the Expert Panel's effectiveness
  • Ensure required TOBAs are in place
  • Oversee the Claims peer review process
  • Complete a sample of peer reviews
  • Collate and analyze peer review data
  • Work with Claims Divisional Heads to ensure timely submissions
  • Identify deficiencies and report improvements
  • Oversee the Claims Handling Manual
  • Collect feedback from the claims team for improvements
  • Manage the Claims Authority process
  • Streamline and enhance the Claims Authority process
  • Participate in market working groups for regulatory updates
  • Report on market initiatives and their impact
  • Manage Claims change initiatives
  • Recommend and deliver system upgrades and enhancements

Tools & Technologien

Microsoft OfficeMicrosoft Excel

Sprachen

Englischverhandlungssicher

DeutschGrundkenntnisse

NiederländischGrundkenntnisse

SpanischGrundkenntnisse

Deine Vorteile

Attraktive Vergütung

  • Competitive package

Sonstige Zulagen

  • Additional local benefits

Modernes Büro

  • Modern office environment
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens Markel Insurance SE erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.

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