You will explore various aspects of IT support, including customer service and hardware management, while gaining hands-on experience with the tools and processes used in the field.
Deine Aufgaben
- •Learn about customer service and support.
- •Get started with SEEBURGER software.
- •Use an IT service management tool.
- •Create reports using MS Excel and PowerPoint.
- •Explore the four IT areas: Desktop Service, Infrastructure, Service Management, and Cloud.
- •Understand hardware structure and configuration.
- •Learn about the internal hardware lifecycle.
- •Gain insight into the daily life of an IT desktop employee.
Original Beschreibung
<h2><b>School Internship - Insight into various occupational profiles</b></h2>
<p> </p>
<p>These include the following departments in particular:</p>
<h2><br>
<b>Support:</b></h2>
<p> </p>
<ul>
<li>Introduction to Customer Service & Support</li>
<li>First steps with SEEBURGER software - Business Integration Server</li>
<li>Working with an IT Service Management Tool</li>
<li>Reporting based on MS Excel and MS PowerPoint</li>
</ul>
<p> </p>
<h2><b>IT Desktop Service:</b></h2>
<p> </p>
<ul>
<li>Getting to know the 4 IT areas. Desktop Service, Infrastructure, Service Management and Cloud</li>
<li>Hardware structure and configuration - interaction of hardware components</li>
<li>Introduction to the internal hardware lifecycle. From new procurement to scrapping/disposal.</li>
<li>Insight into the daily life of an IT desktop employee. Recognizing and solving IT problems</li>
</ul>
<p><br>
Of course, we also offer internships within the framework of BOGY and BORS. Since the number of places are only available in a limited number here, however, we ask that you apply early application as soon as the date is fixed.</p>
<p> </p>
<p><b><u>Contact:</u></b></p>
<p><br>
<b>Maximilian Hagmann<br>
+49 7252 96-1703<br>
Human Relations</b></p>