You oversee hotel operations, ensuring guest satisfaction and employee development while managing accounting and quality standards. Collaboration on budgeting and serving as a brand ambassador are also key aspects of this role.
Anforderungen
- •Hotel or service-related training
- •Several years of experience in rooms area
- •At least 2 years of experience as Operations Manager
- •High service and service orientation
- •Proficient knowledge of hotel management systems
- •Very good knowledge of English
Deine Aufgaben
- •Manage hotel operations focusing on front office and housekeeping.
- •Act as hotel and brand ambassador.
- •Oversee employee management, development, and retention.
- •Serve as the main contact for guest satisfaction.
- •Handle preparatory and payroll accounting.
- •Implement and enhance quality standards.
- •Take on responsibilities as managing director under commercial law.
- •Collaborate on budget and forecasting with the Cluster General Manager.
Deine Vorteile
Pleasant working atmosphere
Plannable working hours
Employee rates at Accor hotels
Above-tariff salary
Above-tariff holiday entitlement
Public holiday bonuses
Employee catering
Staff parties
Original Beschreibung
## Job Description
**We are looking for you to join our management team as a Resident Manager!**
We are looking for a committed and independent personality who will keep our hotel on course for growth and work with us to develop and implement new and efficient processes. Together with you, we would like to further establish the hotel on the Viennese hotel market and shake up the old dust to let the hotel shine in new splendour.
**Your tasks:**
Operational management of our hotel with a focus on front office and housekeeping
Hotel and brand ambassador
Management, development and retention of employees
Contact person for our guests, including ensuring guest satisfaction
Preparatory accounting & payroll accounting
Implementation and further development of our quality standards
Assuming responsibility as managing director under commercial law
Budget and forecasting in collaboration with our Cluster General Manager
## Qualifications
**What do you bring with you?**
Hotel or service-related training or studies
Several years of experience in the rooms area (Rooms Division Manager or Front Office Manager, ...)
at least 2 years of professional experience as Operations or Hotel Manager or similar is desirable
High service and service orientation
proficient knowledge of hotel management systems
very good knowledge of English
## Additional Information
A pleasant working atmosphere
Plannable working hours
Employee rates in all associated Accor hotels
Above-tariff salary
Above-tariff holiday entitlement
Public holiday bonuses
Employee catering
Staff parties
You feel addressed? Then we are looking for you!