Quality Operations Manager

Quality Operations Manager (f/m/d) - Kundl, Austria

Kundl | Full time

Band

Level 4

Job Description Summary

We are looking for a dynamic QA Operations Manager to lead the strategic vision of our QA/QC unit. This role involves aligning our strategy with the company's goals and site-specific needs, adhering to GMP standards. You will identify and execute key projects, lead major initiatives, and foster collaboration to enhance the performance and efficiency of our QA/QC team.

Job Description

Your responsibilities include, but are not limited to:

• Strategic Project Management: Assist the Site Quality Head in managing strategic projects, including global initiatives. Lead major projects and drive strategic quality initiatives at the site.

• Leadership and Strategy: Be an integral part of the Quality Leadership Team, providing direction, formulating strategies, and making key decisions.

• Data-Driven Insights: Collaborate with the executive Quality Leadership Team to provide data-driven insights and recommendations. Develop and execute strategic plans for the mid to long-term, aligning with the site strategy, including business continuity management.

• Resource Planning and Budgeting: Support resource planning and budgeting to ensure optimal allocation and utilization.

• Quality Project Governance: Oversee overall quality project governance at the site, including facilitation, collection, and maintenance of project charters and eCARs.

• Continuous Improvement: Drive continuous improvement and COGS competitiveness towards achieving competitive quality and ensuring GMP compliance.

• Operational Excellence: Execute and support OpEx improvement projects. Ensure projects are delivered on time, and identify, analyse, and improve existing operational processes (QA/QC) to enhance efficiency and effectiveness.

• Talent Development: Actively support talent development and promote talent exchange within the organization for individual growth and benefit.

What you will bring to the role:

• Education: University degree with a scientific / technological background (e.g. Biotechnology, Biology, Pharmacy, Biochemistry, Business Administration Know-How or a related field).

• Experience: Over 5 years of demonstrated experience in cross-functional project management within quality assurance and control, along with a strong track record of leading large teams.

• Competencies: This role requires collaboration, leadership, and problem-solving skills, with advanced communication to motivate colleagues and a structured working style. Essential skills include budget management, operational excellence, risk management, business insights, and project excellence. In-depth knowledge of GMP, quality assurance, and health authority guidelines is crucial, along with strategic thinking, quality decision-making, and proficiency in MS Office and other IT applications.

• Languages: Fluent in English (oral and written); German is a plus.

Desirable Requirements:

• Team Player: Ability to foster stakeholder engagement.

• Negotiation Skills: Strong negotiator with influencing and persuading capabilities.

• Problem Solving: Excellent problem-solving and decision-making skills.

• Productivity Improvement: Strong in defining and implementing productivity improvement measures.

What we offer:

In addition to a competitive base salary, we offer an attractive bonus/incentive program, a modern company pension plan, childcare facilities, 14 weeks of fully paid parental leave, training and development programs, and global career opportunities within the Novartis Group. The base salary for this position consists of the collective agreement minimum salary of €64 023,54/year (full-time basis), with the possibility of overpayment based on your previous experience, qualifications, and individual competencies.

We also offer:

• Possible overpayment depending on experience

• A secure employment relationship in a state-of-the-art workplace

• Subsidized lunch

• Exciting training and development opportunities (local pharmaceutical training modules)

• Employee referral program (€1,500 bonus)

• Discounted shopping opportunities (local stores)

• Modern company pension plan

• 24-hour accident insurance

• Childcare facilities

• 14 weeks of fully paid parental leave

Skills Desired

bioengineering, Budgeting, Decision Making, Finance, Project Management, Quality Management, Science