Quality Deviation Specialist(m/w/x)

In this role, you will focus on analyzing quality deviations and collaborating with stakeholders to ensure effective solutions. Your day-to-day responsibilities will involve managing cases, observing trends, and contributing to quality improvement initiatives.

Anforderungen

• •Knowledge of IKEA Supply Chain stakeholders and their impact on quality
• •Knowledge of SCO Quality Direction
• •Knowledge of working with deviations, root cause analysis, and claims
• •Knowledge of claim and conflict management
• •Knowledge of reporting and data visualization tools
• •Understanding of customer needs and expectations regarding quality performance
• •Energized by a dynamic environment and navigating through unknown situations
• •Problem-solving skills and focus on long-term solutions
• •Goal-setting and energy investment in achieving them
• •Interpersonal skills and ability to build trust and partnerships
• •Willingness to learn and share knowledge
• •Understanding of urgency and a 'Quality-First' mindset