Project Manager eCommerce & Digital Lead Management(m/w/x)

# Project Manager eCommerce & Digital Lead Management (x|f|m) - Hybrid **Goettingen** | **Full time** We are looking for a Project Manager for eCommerce & Digital Lead Management (x|f|m) for the eCommerce & Customer Experience department at Sartorius Stedim Biotech GmbH. You will be responsible for overseeing and driving the strategic planning, execution, and optimization of eCommerce, lead management and digital customer experience projects from inception to completion. This role requires a strategic thinker and involves coordinating cross-functional teams, managing project timelines, and ensuring the successful implementation of digital marketing roadmaps to drive eCommerce growth, lead generation, and overall digital customer journey experience. The team consists of five professionals, and we are looking forward to shaping the future with you. This position is available for full-time. It is a hybrid role requiring some days on site at our headquarters in Göttingen with the opportunity to work some days remotely. **Grow****with****us** **–** **Your****Responsibilities** * Coordinate and lead projects with a focus on (but not limited to) eCommerce, customer experience and digital platforms like the website, eShops, and customer portal * Develop and implement comprehensive strategies for eCommerce growth, digital lead management and customer experience enhancements, aligning with organizational business objectives * Lead, manage, and execute digital projects, ensuring milestones, timelines, and deliverables are met efficiently * Performance analysis: Develop goals and KPIs and continuously monitor, analyze, and optimize the effectiveness of digital initiatives through data-driven insights and performance metrics * Improve business processes and optimize the Sartorius MarTech stack to scale up eCommerce and simplify and automate digital lead management * Plan and execute digital campaigns and enablement programs * Research marketing trends to consistently innovate and experiment with new eCommerce and customer experience strategies * Effectively communicate strategy, tactical plans and performance to key stakeholders and executives * Closely collaborate with your partners in eCommerce, marketing, IT, sales, and customer service **What** **will** **convince****us** * Bachelor’s degree in Marketing, eBusiness, Business Administration, Information Technology, or a related field * Several years of proven experience in successfully managing complex projects within digital marketing & eCommerce, lead management, or customer experience fields, demonstrating successful delivery of digital initiatives that achieve measurable results * Excellent knowledge of eCommerce, digital marketing, digital platforms, marketing automation tools, CRM systems, and customer journey mapping * Strong project and change management skills * Strong strategic thinking and analytical mindset * Curiosity about eCommerce and digital platforms, eager to learn more and acquire new skills proactively * Excellent communication and presentation skills, capable of engaging stakeholders at various organizational levels * Fluent in English, German is a plus **What****we****offer** As a growing global life science company, stock listed on the DAX and TecDAX, Sartorius offers a wide range of Benefits: * **Personal and Professional Development:** Mentoring, leadership programs, Talent Talks, internal seminar offerings , coaching for managers * **Work life balance:** Remote options, flextime, flexible work schedules, sabbaticals * **Large, modern campus:** Open office spaces, terraces, company restaurant with vegetarian and vegan options, cozy Italian bistro with ice cream sales, fitness studio and daycare center * **Making an impact right from the start:** Comprehensive onboarding, including a virtual online platform even before joining, Welcome Workshops, "buddy" as point of contact * **Welcoming Culture:** Mutual support, teamspirit and international collaboration; communities on numerous topics, such as coaching, agile working and business women network