Project Manager Customer Services(m/w/x)

# Project Manager Customer Services (f/m/d) **Oberkochen** **Full time / Part time:** The position can be filled in full or part time. **Summary** For the “Integrated Logistic Support and In-Service Support Naval & Land” department of the “Customer Services Optronics” division, we are looking for a “Project Manager Customer Services (f/m/d)” at the Oberkochen site as soon as possible. The department “Integrated Logistic Support and In-Service Support Naval and Land” is responsible for establishing the availability of the corresponding HENSOLDT products and the subsequent supply and customer support. In the ILS phase, the department lays the logistical foundations for a successful service business for HENSOLDT Optronics Customer Services. In the utilization phase, the team provides various services on the basis of contractual agreements in order to keep customers' optoelectronic products and systems in operation with the highest possible availability. **Your Tasks** * Management of “in-service support” projects to maintain or restore the operational readiness of complex optoelectronic systems in the area of border surveillance * Planning, management and implementation of measures to maintain the availability of optoelectronic systems * Acquisition, development, negotiation and management of service and subcontractor contracts in close cooperation with all stakeholders * Planning, organizing and coordinating international service assignments * Definition, agreement and approval of work packages with regard to service content, deadlines, interfaces and target costs * Managing the provision of services as well as reporting and invoicing * Ensuring that projects achieve their objectives, particularly in terms of costs, time and performance/quality * Acquiring and maintaining, as well as drafting and negotiating service contracts * Developing and implementing comprehensive service concepts and preparing external offers for the provision of services Willingness to travel (nationally and internationally) is a prerequisite. **Your Profile** * Completed technical studies supplemented by business management knowledge or a comparable qualification * Several years of experience in technical project management * Experience in obsolescence management, change management and configuration management as well as knowledge of life cycle management * Good knowledge of export and ITAR regulations * High level of technical understanding of complex systems and products as well as networked systems advantageous * Strong organizational skills, as well as a structured and independent way of working * Experience within the defense industry or a military background advantageous * Ability to work in a team, assertiveness and strong communication skills * Confident handling of MS Office, Sharepoint applications, good SAP knowledge * Business fluent in German and very good knowledge of French and English required **Happy to hear** * Work on extraordinary high-tech products at the limits of physics * Fair, performance-related remuneration, plus special payments * Flexible working time and workplace models * Company pension scheme * Individual development and training opportunities * Family-friendly working conditions and meal & snack options * Health promotion and mobility offers HENSOLDT is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.