You ensure smooth repair and upgrade processes by managing quotations, creating orders, and monitoring costs, while effectively supporting project managers and handling customer returns.
Anforderungen
- •Completed commercial vocational training
- •Specialist additional qualification advantageous
- •Experience in processing advantageous
- •Experience in project work advantageous
- •Good knowledge of SAP and MS Office
- •Ability to conduct coordination meetings
- •Communication and teamwork skills
- •Business fluent in German and English advantageous
Deine Aufgaben
- •Prepare quotations and accept project orders.
- •Support project managers in creating sales quotations.
- •Create orders in SAP and monitor repair costs.
- •Process transactions in SAP order module and maintenance management.
- •Commission production or subcontractors and manage purchase orders.
- •Control deadlines and costs for all operations.
- •Close repair operations and orders in SAP, including invoicing.
- •Assist with customer returns for warranty claims and upgrades.
Deine Vorteile
High-tech product work
Fair remuneration with bonuses
Flexible working hours and locations
Company pension plan
Development and training opportunities
Family-friendly conditions with meals
Health promotion and mobility programs
Original Beschreibung
# Processing clerk for repair and upgrade processes (f/m/d)
**Munich/Taufkirchen**
**Full time / Part time:**
The position can be filled in full or part time.
**Summary**
For the “Order Center and User Help Desk” area, we are looking for a “Processing clerk for repair and upgrade processes (f/m/d)” at the Taufkirchen site as soon as possible.
The “Order Center and User Help Desk” is responsible for preparing offers and taking on orders for projects in “Supply and Repair Management”, primarily for spare parts deliveries and repair processing.
**Your Tasks**
* Preparation of quotations and acceptance of orders for projects in the "Supply and Repair Management" module
* Supporting the In-Service Support project managers for radar and self-protection systems in the preparation of quotations in the "Sales and Distribution" module
* Order creation in SAP as well as the creation and monitoring of cost objects for repair processes
* Processing of transactions in the order module and in the maintenance management tool (IMT, CS module of SAP)
* Commissioning of production or external subcontractors, including purchase orders for maintenance operations
* Control of deadlines and costs for all operations in the activity area
* Closing of operations and order in SAP for repair operations including invoicing of customers in Germany and abroad and, if necessary, a final reporting in German or English language
* Supporting the processing of customer returns in the case of warranty claims, retrofits and upgrades
**Your Profile**
* Completed commercial vocational training or comparable
* Specialist additional qualification through further training or professional experience advantageous
* Experience in processing or comparable advantageous
* Experience in project work and in an international environment advantageous
* Good knowledge of SAP and MS Office
* Ability to conduct coordination meetings with customers and subcontractors
* Communication and teamwork skills
* Business fluent in German and English advantageous
**Happy to hear**
* Work on extraordinary high-tech products at the limits of physics
* Fair, performance-related remuneration, plus special payments
* Flexible working time and workplace models
* Company pension scheme
* Individual development and training opportunities
* Family-friendly working conditions and meal & snack options
* Health promotion and mobility offers
**Be the pioneer of our future!**
HENSOLDT is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief.