Process Support in Jira and Confluence

Samsung

Überblick

Werkstudent
Keine Angabe
Teilzeit
Student
nur vor Ort

KI-Zusammenfassung

You will support the SoC Field Application Engineering team responsible for customer technical support of ongoing projects. You will gain knowledge and hands-on experiences in JIRA maintenance.

Erforderliche Skills

JIRA maintenanceticketing platformsJira query languageScrumcommunication skillsanalytical mindset

Ausbildung

Bachelor's Degree

Tools & Technologien

JIRAConfluenceScrum

Sprachen

Englischfließend

Deine Aufgaben

  • Create and maintain dashboards
  • Design weekly reports
  • Develop custom plugins
  • Develop charts in reports

Benefits

Free breakfasts

Subsidized lunches

Public transport allowance

Internal learning opportunities

Quarterly team events

Unternehmen

Samsung

Samsung is a global leader in technology, opening new possibilities for people everywhere.

Mitarbeitende
BrancheIT

Unternehmenskultur

Dynamic team, international work environment, rewarding work.

Diversity & Inclusion

Equal opportunity workplace, inclusive environment, best talent regardless of background.

Originale Stellenbeschreibung

Working Student (f/m/d): Process Support in Jira and Confluence

Bavaria Towers, Munich, Germany | Part time | Hybrid

Position Summary

System LSI is a division within Samsung Semiconductors Europe dedicated to enhancing cars with cutting-edge infotainment systems and sensors to ensure safe driving. You will support the SoC Field Application Engineering team that is responsible for customer technical support of ongoing projects.

As a working student, you will support with creating JIRA dashboards, as well as keeping the sprints optimal by providing practical reports. You are eager to gain knowledge and hands-on experiences in the field of JIRA maintenance at a world leading international semiconductor company? You are available to work 3 days a week (20 hours) and are currently pursuing studies in a technical field? If so, we want to hear from you!

Role and Responsibilities

  • Create and maintain dashboards and use advanced filters from diverse JIRA systems

  • Design weekly reports to support operational work and analytics

  • Develop custom plugins to automate weekly reports

  • Develop charts in reports to get the visual data

Skills and Qualifications

  • You have successfully completed at least 3 years of study and are currently enrolled in full-time studies of Computer Science, Information Technology, Software Engineering or similar

  • You have experiences in working with ticketing platforms

  • You have experiences with Jira (or similar) query language

  • Preferably, you have knowledge in Scrum

  • You are fluent in English

  • You have strong communication skills and analytical mindset

What We Offer

Samsung is a global leader in technology, opening new possibilities for people everywhere. In our center you will be part of a dynamic team, in an international work environment. Being one of the best in the industry comes with hard work, but we also make it rewarding through:

  • Free breakfasts and subsidized lunches in our Munich office

  • Attractive public transport allowance and internal learning opportunities

  • Quarterly team events and various team activities

Equal Opportunity Employment Policy

Samsung Semiconductor is proud to be an equal opportunity workplace and affirmative action employer. We’re committed to fostering an inclusive environment where everyone feels welcomed and empowered to do their best work. We hire the best talent for our teams, regardless of race, religion, color, age, disability, sex, gender identity, sexual orientation, ancestry, genetic information, marital status, national origin or political affiliation. Our focus is on hiring teammates with humble expertise, kindness, dedication and a willingness to embrace challenges and learn together every day.

Dear Applicant,

Compliance is one of our top priorities. Therefore, please note that you must not disclose any trade secrets or any other confidential information, which you are aware of from your current or previous employers, during the application procedure. Thank you for your understanding and compliance!