Process Manager(m/w/x)

# Process Manager (all genders) **Erfurt** | **Full time** ****INCLUSIVE BY DESIGN**** At Zalando, our vision is to be the leading pan-European ecosystem for fashion and lifestyle e-commerce - one that is inclusive by design. We only assess candidates based on qualifications, merit, and business needs. We welcome applications from people of all gender identities, sexual orientations, personal expressions, racial identities, ethnicities, religious beliefs, and disability statuses. We only want to know why you’re great for this role, so please avoid including your picture, age, and marital status in your CV as well. We want to provide you with a great candidate experience. Please feel free to inform us of any accommodations you may need, so we can best support and assist you throughout the hiring process. ****WHAT WE’D LOVE YOU TO DO (AND LOVE DOING)**** * You'll own tasks and projects, e.g. being solely responsible for the improvement of a process spanning across a whole team and actively influencing team development towards the strategic direction of the department * You'll develop tailored solutions together with the business owners to solve customer issues * You'll think in new ways to cope with the changing challenges and to start new initiatives on your own * You'll determine the problem space independently * You'll apply basic statistics on your data to provide evidence of the problem and to show the solution was successful * You'll validate solutions with your stakeholders at an early stage and throughout the project lifecycle to ensure solutions meet business requirements ****WE’D LOVE TO MEET YOU IF**** * You pay close attention to process details and focus on achieving an excellent process output, considering standardization and high documentation standards * You are able to identify problems resulting from process changes and to break a problem down into clear action areas and work packages * You can comfortably present work results to other teams by concisely communicating the essence and conveying meaningful and relevant insights * You contribute positively to the wider team’s community by staying up-to-date on best practices as well as developments in other departments of the company ****OUR OFFER**** Zalando provides a range of benefits, here’s an overview of what you can expect. Ask your Talent Acquisition Partner to learn more about what we offer. * Employee shares program * 40% off fashion and beauty products sold and shipped by Zalando, 30% off Lounge by Zalando, discounts from external partners * 2 paid volunteering days a year * Hybrid working model with up to 60% remote per week, actual practice is up to each team to best support their collaboration * Work from abroad for up to 30 working days a year * 27 days of vacation a year to start for full-time employees * Relocation assistance available (subject to prior agreement) * Family services, including counseling and support * Health and wellbeing options (including Wellhub, formerly Gympass) * Mental health support and coaching available * Drive your development through our training platform and biannual peer-to-peer review