NTT Germany AG & Co. KG
Onsite Network Engineer (L1)(m/w/x)
Vollzeit
Junior
Keine Angabe
München
NT
NTT Germany AG & Co. KG5 Monate
Onsite Network Engineer (L1)(m/w/x)
Vollzeit
Junior
Keine Angabe
München
Nejo KI-Zusammenfassung
You manage IT services and monitor systems to ensure operational efficiency. Your role includes troubleshooting incidents, performing maintenance, and supporting projects while promoting continuous learning and improvement.
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Anforderungen
- •Basic understanding of Pulse Secure SSL VPN
- •Basic understanding of Virtual Juniper
- •Basic understanding of Palo Alto
- •Basic understanding of Fortinet Firewalls
- •Basic understanding of Cisco Nexus switches
- •Basic understanding of ASr and ISr routers
- •Basic understanding of Cisco ACS
- •Basic understanding of ISE
- •Basic understanding of Meraki switches
- •Basic understanding of BGP
- •Basic understanding of OSPF
- •Basic understanding of EIGrP
- •Highly disciplined in handling tickets
- •Act promptly as per defined Sop’s
- •Resolve tickets using Knowledge articles
- •Good understanding of ITSM tools
- •Good understanding of ITSM processes
- •Strong planning skills
- •Considering possible changes and circumstances
- •A strong work ethic
- •Capacity to put in longer hours
- •Adaptability to changing environments
- •Client-focused approach
- •Creating positive client experiences
- •Aptitude to communicate across cultures
- •Excellent active listening skills
- •Confirming understanding and seeking information
- •Positive outlook under pressure
- •Resilience under pressure
- •Bachelor’s degree in information technology
- •Equivalent experience
Bachelor-Abschluss
Berufserfahrung
ca. 0 – 1 Jahr
Deine Aufgaben
- •Provide managed services for IT infrastructure.
- •Monitor client systems and catch errors promptly.
- •Investigate incidents and determine root causes.
- •Offer support via phone, ITSM ticket, or chat.
- •Execute maintenance tasks like patching and configuration.
- •Ensure smooth shift handovers for service continuity.
- •Identify optimization opportunities for incident reduction.
- •Support project work and disaster recovery tests.
- •Resolve incidents and requests efficiently, escalating as needed.
- •Update knowledge and share insights for improvement.
Tools & Technologien
Pulse Secure SSL VPNVirtual JuniperPalo AltoFortinet FirewallsCisco Nexus switchesASr routersISr routersCisco ACSISEMeraki switchesBGPOSPFEIGrPITSM tools
Sprachen
Englisch – verhandlungssicher
Die Originalanzeige dieses Stellenangebotes in der aktuellsten Version findest du hier. Nejo hat diesen Job automatisch von der Website des Unternehmens NTT Germany AG & Co. KG erfasst und die Informationen auf Nejo mit Hilfe von KI für dich aufbereitet. Trotz sorgfältiger Analyse können einzelne Informationen unvollständig oder ungenau sein. Bitte prüfe immer alle Angaben in der Originalanzeige! Inhalte und Urheberrechte der Originalanzeige liegen beim ausschreibenden Unternehmen.
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