You engage with guests to ensure their satisfaction and serve as their primary contact, while also generating reports and statistics to support operations.
Anforderungen
- •Beneficial apprenticeship in hotel industry
- •Desirable first experiences at reception
- •Strong communication with guests
- •Preferably have Hamburg insider tips
- •Ability to inspire guests and colleagues
Deine Aufgaben
- •Ensure guest satisfaction and enthusiasm.
- •Act as a contact for guest inquiries.
- •Serve as a passionate host.
- •Be the first point of contact for guests.
- •Create statistics and reports.
Deine Vorteile
4-day work week
Free hotel stays for employees
Generous discounts at bars and restaurants
Great offers from partners
Flexible part-time employment options
Monthly gym or HVV allowance
Fun staff parties
Original Beschreibung
## Job Description
**How does your working day look like...**
* You not only ensure satisfied, but also enthusiastic guests
* You are available to the guests as a contact person for all matters
* You are a passionate host
* You love to be the first point of contact for our guests
* You create statistics & reports
## Qualifications
**Your personality counts more than your CV...**
* Apprenticeship in the hotel industry is beneficial
* First experiences at the reception are desirable
* Communication with guests is exactly your thing
* Referably you already have the necessary know-how to give real Hamburg insider tips
* You have the ability to inspire not only guests but also colleagues
## Additional Information
**What's in it for you...**
* Only work 4-days a week as a full-time team member without payment or holiday reduction
* Get to know all the other 25hours hotels and stay ten nights a year for free as an employee!
* Take advantage of being part of Ennismore and get generous discounts when visiting our bars and restaurants as well as booking hotel rooms all over the world
* Benefit from great offers from our numerous cooperation partners
* Reconcile your personal situation with work – we are open to part-time employment, mini-jobs and any other adjustments
* Receive a monthly allowance for your gym or HVV ticket
* Be part of our hilarious staff parties and much more...