You play a key role in logistics by managing the returns process, ensuring parts availability, and contributing to projects that enhance efficiency and customer satisfaction.
Anforderungen
- •Responsible and self-confident personality
- •BA in business administration or logistics
- •Experience in aftersales and logistics
- •Strong customer orientation and flexibility
- •MS Office and SAP knowledge
- •Interest in Software Automation and AI
- •Business fluent English and good German
- •Additional language appreciated
Deine Aufgaben
- •Support logistics team in parts supply.
- •Manage RTK process across seven markets.
- •Assist with Logistic HUB processes.
- •Align RTK cases with dealerships and distribution center.
- •Handle financial responsibilities for dealer credit notes.
- •Enhance customer satisfaction through claims management.
- •Participate in logistics projects like process automation.
Deine Vorteile
Flexible working environment
Flexible working hours
Product testing opportunities
Discounted meals in canteen
Regional discounts through partnerships
Generous parking facilities
Internal initiatives and events
Original Beschreibung
Success is created by people, not departments. Knowing the destination isn't enough: you need to know how to get there. Build up your own networks, exploit new ideas, consistently take the initiative. Inspire other people with your enthusiasm. That's the only way to give ideas the power that allows them to become true innovations.
**Logistic Specialist (Process Automation, Reverse Logistics) (f/m/x).**
**What awaits you?**
* You will be an active part of the logistics team and support the smooth supply of parts in the Central and Southeastern Europe region.
* Operational responsibility for the RTK (returns and claims) process in seven markets (Austria, Czech Republic, Romania, Slovakia, Slovenia, Bulgaria, Hungary).
* Support for Logistic HUB processes and tasks.
* Steering and alignment of RTK cases with dealerships and Regional Distribution Center.
* Financial responsibility for credit notes for dealers.
* Improvement of customer satisfaction through support in parts availability and claims management.
* Active role in various projects in the logistics environment such as process automation as well as the creation of different analyses and dashboard will round out your responsibilities.
**What should you bring along?**
* Personality: You are responsible and self-confident, have strong communication skills, and are enthusiastic. You demonstrate an independent and conscientious work style.
* BA in business administration, logistics, or a comparable field.
* Experience in the area of aftersales, logistics, and customer care.
* Strong customer orientation, flexibility, MS Office, and SAP knowledge.
* Interest in Software Automation and AI.
* Business fluent English is required as well as good German language skills. Additional language of one of our markets are appreciated.
**What do we offer you** **at Campus Salzburg****?**
With us, you are guaranteed to find challenging and versatile opportunities to actively shape the sustainable mobility of the future. In addition to the motivating working environment in our dynamic teams, we offer a wide range of social benefits:
* A new flexible working environment at the Campus Salzburg with a wide range of possibilities for working (e.g. mobile work, creative spaces, library or directly in the department).
* Flexible working hours without core hours.
* You have the opportunity to experience a variety of our products and test them on the road yourself.
* Our canteen offers you a selection of various discounted meals every day.
* Locally and regionally, we can offer you great discounts through partnerships with various companies (e.g. gym, metro).
* Generous parking facilities directly on the Campus Salzburg.
* Internal initiatives with various events (e.g. initiatives on Sustainability, Health- and Work Environment & Sport).
We are looking for you **as soon as possible** for a **indefinite period** and offer an **attractive salary & benefit package.** The minimum salary for this position is € 3.300 gross per month. The actual salary depends on the respective qualification or professional experience, i.e. we determine the actual amount in a personal interview. A significant overpayment is possible with appropriate suitability.
**Contact:**
Sarah Huemer
sarah.huemer@bmw.at
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