In this position, you manage routines and perform sales operations while demonstrating product knowledge, attention to detail, and effective asset protection on the sales floor.
Anforderungen
- •High School Diploma preferred
- •At least 1 year of retail experience preferred
- •No supervisory experience required
- •CEFR B2 Fluency in English and German required
- •Customer Focus
- •Communication
- •Interpersonal Interaction
- •Fashion Trend Knowledge
- •Outgoing
- •Assertiveness
- •Adaptability and Stress Tolerance
- •Poise and Ambition
- •Multi-Tasking
- •Applied Learning
- •Promoting Diversity and Inclusion
- •Work Ethic
- •Omni Channel Services
- •Fluent in English
- •1 year retail experience preferred
- •No management experience required
- •CEFR B2 Fluent in English and German required
- •Experience in Customer Service
- •Strong interpersonal and communication skills
- •Fashion Consciousness
- •Openness and assertiveness
- •Adaptability and Flexibility
- •Inner drive and ambition
- •Multi-Tasking ability
- •Awareness for Inclusion and Diversity
- •Independent and solution-oriented thinking
- •Experience with Omni Channel Services
Deine Aufgaben
- •Perform opening and closing routines.
- •Enhance product knowledge and brand awareness.
- •Analyze business metrics and sales data.
- •Apply proactive thinking in daily tasks.
- •Demonstrate attention to detail in operations.
- •Utilize register and point of sale systems.
- •Implement asset protection measures.
- •Manage visual displays on sales floor.
- •Ensure proficiency in system skills.
- •Adhere to work schedule requirements.
Deine Vorteile
Quarterly sales incentive bonus
Merchandise discount
Flexible schedule
Career advancement opportunities
Brand affiliate opportunity
Training and development
Global team support
Quarterly bonus program
Paid vacation based on position
Employee discount
Employee assistance program
Flexible working hours
Internal promotion opportunities
Professional training and development
Supportive global team
Original Beschreibung
## Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
**What You’ll Do**
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
**Availability**
Schedule will vary weekly but should expect to work at least 25 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
## Qualifications
**What it Takes**
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
CEFR B2 Fluency in English & German, required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
**Was du mitbringst**
Fließende Sprachkenntnisse im Englischen
1 Jahr Erfahrung im Einzelhandel erwünscht
Erfahrung in der Führungsverantwortung wird nicht vorausgesetzt
CEFR B2 Fließende Englisch- und Deutschkenntnisse erforderlich
Erfahrung im Kund\*innenservice
Starke zwischenmenschliche und kommunikative Fähigkeiten
Modebewusstsein
Aufgeschlossenheit und Durchsetzungsvermögen
Anpassungsfähigkeit, Flexibilität und Stresstoleranz
Innere Antriebskraft und Ehrgeiz
Multi-Tasking Fähigkeit
Bewusstsein für Inklusion und Vielfalt
Selbstständiges und problemlösungsorientiertes Denken
Erfahrung mit Omni Channel Services