You will manage store operations by supervising opening and closing procedures, sharing product knowledge, and analyzing business metrics, all while maintaining a proactive focus on detail and organization.
Anforderungen
- •High School Diploma preferred
- •At least 1 year retail experience preferred
- •No supervisory experience required
- •CEFR B2 fluency in English & German required
- •Customer focus
- •Communication skills
- •Interpersonal interaction
- •Fashion trend knowledge
- •Outgoing personality
- •Assertiveness
- •Adaptability and flexibility
- •Poise and ambition
- •Multi-tasking ability
- •Applied learning
- •Promoting diversity and inclusion
- •Strong work ethic
- •Omni channel services knowledge
- •Fluent English language skills
- •1 year retail experience desired
- •No management experience required
- •CEFR B2 fluent in English and German required
- •Experience in customer service
- •Strong interpersonal and communicative skills
- •Fashion consciousness
- •Openness and assertiveness
- •Adaptability and stress tolerance
- •Inner drive and ambition
- •Multi-tasking ability
- •Awareness of inclusion and diversity
- •Independent and solution-oriented thinking
- •Experience with omni channel services
Deine Aufgaben
- •Perform opening and closing routines.
- •Provide product knowledge and brand awareness.
- •Analyze business metrics and sales performance.
- •Demonstrate proactive thinking and attention to detail.
- •Utilize register and point of sales systems.
- •Implement asset protection measures.
- •Create and maintain visual displays.
- •Exhibit system skills for operational efficiency.
- •Adhere to work schedule requirements.
Deine Vorteile
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Career Advancement Opportunities
Brand Affiliate Opportunity
Training and Development
Supportive Global Team
Paid Vacation Based on Position
Employee Discount
Employee Assistance Program
Flexible Working Hours
Internal Promotion Opportunities
Training and Development Programs
Celebratory Global Team
Original Beschreibung
## Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
**What You’ll Do**
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
**Availability**
Schedule will vary weekly but should expect to work at least 25 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
## Qualifications
**What it Takes**
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
CEFR B2 Fluency in English & German, required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
**Was du mitbringst**
Fließende Sprachkenntnisse im Englischen
1 Jahr Erfahrung im Einzelhandel erwünscht
Erfahrung in der Führungsverantwortung wird nicht vorausgesetzt
CEFR B2 Fließende Englisch- und Deutschkenntnisse erforderlich
Erfahrung im Kund\*innenservice
Starke zwischenmenschliche und kommunikative Fähigkeiten
Modebewusstsein
Aufgeschlossenheit und Durchsetzungsvermögen
Anpassungsfähigkeit, Flexibilität und Stresstoleranz
Innere Antriebskraft und Ehrgeiz
Multi-Tasking Fähigkeit
Bewusstsein für Inklusion und Vielfalt
Selbstständiges und problemlösungsorientiertes Denken
Erfahrung mit Omni Channel Services