This role involves managing daily operations with a focus on product awareness, business analysis, and a keen attention to detail, while ensuring effective sales processes and asset protection.
Anforderungen
- •High School Diploma preferred
- •At least 1 year of retail experience preferred
- •No supervisory/management experience required
- •CEFR B2 fluency in English & German required
- •Customer focus
- •Communication skills
- •Interpersonal interaction skills
- •Fashion trend knowledge
- •Outgoing personality
- •Assertiveness
- •Adaptability, flexibility & stress tolerance
- •Poise & ambition
- •Multi-tasking ability
- •Applied learning
- •Promoting diversity & inclusion
- •Strong work ethic
- •Omni channel services experience
- •Fluent in English
- •1 year of retail experience preferred
- •No management experience required
- •CEFR B2 fluency in English & German required
- •Customer service experience
- •Strong interpersonal & communication skills
- •Fashion sense
- •Openness & assertiveness
- •Adaptability, flexibility & stress tolerance
- •Inner drive & ambition
- •Multi-tasking skills
- •Awareness of inclusion & diversity
- •Self-directed & problem-solving mindset
- •Experience with omni channel services
Deine Aufgaben
- •Perform opening and closing routines.
- •Share product knowledge and promote brand awareness.
- •Analyze business metrics and understand sales.
- •Engage in proactive thinking and detail-oriented tasks.
- •Utilize the register and point of sales system.
- •Implement asset protection measures.
- •Create and maintain visual displays.
- •Utilize system skills effectively.
- •Adhere to work schedule requirements.
Deine Vorteile
Quarterly sales incentive bonus
Merchandise discount
Flexible schedule
Career advancement opportunities
Opportunity for brand affiliation
Training and development
Global team support
Quarterly bonus program
Paid vacation increasing with position
Employee discount
Employee assistance program
Flexible working hours
Internal promotion opportunities
Comprehensive training
Celebratory global team
Original Beschreibung
## Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
**What You’ll Do**
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
**Availability**
Schedule will vary weekly but should expect to work at least 25 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
## Qualifications
**What it Takes**
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
CEFR B2 Fluency in English & German, required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
## Additional Information
**What You’ll Get**
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
**Was wir bieten**
Als Mitarbeiter\*in von Abercrombie & Fitch Co. (A&F Co.) kannst du an einer Vielzahl von Leistungsprogrammen teilnehmen, die auf dich und deinen Lebensstil zugeschnitten sind. A&F ist bestrebt, einfache, wettbewerbsfähige und umfassende Leistungen anzubieten, die mit der Kultur und den Werten unseres Unternehmens übereinstimmen, vor allem aber mit Dir! Darüber hinaus bieten wir dir ein Quartals Bonusprogramm und weitere Benefits um das Engagement unserer Mitarbeiter\*innen zu honorieren, die unser globales Geschäft vorantreiben.
Benefits
• Quartals Bonusprogramm
• Bezahlter Urlaub der sich nach Position erhöhen kann
• Mitarbeiter\*innenrabatt
• Hilfsprogramm für Mitarbeiter\*innen; Zugang zu kostenloser psychologischer und verhaltensbezogener Gesundheitsberatung
• Flexible Arbeitszeiten
• Interne Aufstiegschancen
• Schulung und Entwicklung
• Ein weltweites Team von Menschen, die dich dafür feiern, dass du DU bist
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer