You ensure smooth operations by managing daily routines and improving product knowledge. This role involves analyzing sales metrics and maintaining visual displays while also focusing on details and taking proactive measures.
Anforderungen
- •High School Diploma/G.E.D. equivalent preferred
- •At least 1 year of retail experience preferred
- •No supervisory/management experience required
- •CEFR B2 Fluency in English & German required
- •Customer Focus
- •Communication
- •Interpersonal Interaction
- •Fashion Trend Knowledge
- •Outgoing
- •Assertiveness
- •Adaptability/Flexibility & Stress Tolerance
- •Poise & Ambition
- •Multi-Tasking
- •Applied Learning
- •Promoting Diversity & Inclusion
- •Work Ethic
- •Omni Channel Services
- •Fließende Sprachkenntnisse im Englischen
- •1 Jahr Erfahrung im Einzelhandel erwünscht
- •Erfahrung in der Führungsverantwortung wird nicht vorausgesetzt
- •CEFR B2 Fließende Englisch- und Deutschkenntnisse erforderlich
- •Erfahrung im Kund*innenservice
- •Starke zwischenmenschliche und kommunikative Fähigkeiten
- •Modebewusstsein
- •Aufgeschlossenheit und Durchsetzungsvermögen
- •Anpassungsfähigkeit, Flexibilität und Stresstoleranz
- •Innere Antriebskraft und Ehrgeiz
- •Multi-Tasking Fähigkeit
- •Bewusstsein für Inklusion und Vielfalt
- •Selbstständiges und problemlösungsorientiertes Denken
- •Erfahrung mit Omni Channel Services
Deine Aufgaben
- •Perform opening and closing routines.
- •Enhance product knowledge and brand awareness.
- •Understand and analyze key metrics and sales.
- •Exhibit proactive thinking and attention to detail.
- •Utilize register and point of sales systems.
- •Implement asset protection measures.
- •Maintain visual merchandising displays.
- •Apply system skills for operational efficiency.
- •Follow work schedule requirements.
Deine Vorteile
Quarterly sales incentive bonus
Merchandise discount
Flexible schedule
Career advancement opportunities
Brand affiliate opportunity
Training and development
Global team celebration
Quarterly bonus program
Paid vacation based on position
Employee discount
Employee assistance program
Access to free psychological counseling
Flexible working hours
Internal promotion opportunities
Training and development
Celebration for being you
Original Beschreibung
## Job Description
The Key Lead is responsible for ensuring all customers receive quality in-store experience. They do this by acting as the Floor Supervisor, providing guidance and coaching to Brand Reps and Stock Associates ensuring store operations are running effectively. The Key Lead is part of the store leadership team, responsible for driving store performance on the floor through customer experience and team achievement of daily sales.
**What You’ll Do**
Opening and closing routine
Product Knowledge & Brand Awareness
Business Understanding
Proactive Thinking
Attention to Detail
Register/Point of Sales use
Asset Protection
Visual Displays
System Skills
Work Schedule Requirements
**Availability**
Schedule will vary weekly but should expect to work at least 25 hours per week.
Required availability on Saturdays and Sundays as well as certain holidays.
In addition, during peak timeframes, hours will increase to support the needs of the business.
## Qualifications
**What it Takes**
Education- High School Diploma/ G.E.D. equivalent preferred
Retail Experience- At least 1 year of retail experience is preferred.
Supervisor/ Managerial Experience- No supervisory/ management experience is required.
CEFR B2 Fluency in English & German, required
Customer Focus
Communication
Interpersonal Interaction
Fashion Trend Knowledge
Outgoing
Assertiveness
Adaptability/Flexibility & Stress Tolerance
Poise & Ambition
Multi-Tasking
Applied Learning
Promoting Diversity & Inclusion
Work Ethic
Omni Channel Services
## Additional Information
**What You’ll Get**
As an Abercrombie & Fitch Co. (A&F Co.) associate, you’ll be eligible to participate in a variety of benefit programs designed to fit you and your lifestyle. A&F is committed to providing simple, competitive, and comprehensive benefits that align with our Company’s culture and values, but most importantly – with you! We also provide competitive incentives to reward the commitment our associates have for moving our global business forward:
Quarterly Sales Incentive Bonus
Merchandise Discount
Flexible Schedule
Opportunities for Career Advancement
Opportunity to Become a Brand Affiliate
Training and Development
A Global Team of People Who'll Celebrate you for Being YOU
**Was wir bieten**
Als Mitarbeiter\*in von Abercrombie & Fitch Co. (A&F Co.) kannst du an einer Vielzahl von Leistungsprogrammen teilnehmen, die auf dich und deinen Lebensstil zugeschnitten sind. A&F ist bestrebt, einfache, wettbewerbsfähige und umfassende Leistungen anzubieten, die mit der Kultur und den Werten unseres Unternehmens übereinstimmen, vor allem aber mit Dir! Darüber hinaus bieten wir dir ein Quartals Bonusprogramm und weitere Benefits um das Engagement unserer Mitarbeiter\*innen zu honorieren, die unser globales Geschäft vorantreiben.
Benefits
• Quartals Bonusprogramm
• Bezahlter Urlaub der sich nach Position erhöhen kann
• Mitarbeiter\*innenrabatt
• Hilfsprogramm für Mitarbeiter\*innen; Zugang zu kostenloser psychologischer und verhaltensbezogener Gesundheitsberatung
• Flexible Arbeitszeiten
• Interne Aufstiegschancen
• Schulung und Entwicklung
• Ein weltweites Team von Menschen, die dich dafür feiern, dass du DU bist
Abercrombie & Fitch Co. is an Equal Opportunity/Affirmative Action employer