You assist in managing store operations with a focus on sales and customer service. Your role involves keeping the store organized and ensuring that products are well-stocked and attractively presented.
Anforderungen
- •Knowledge of product handling
- •Entrepreneurial spirit
- •Cost-conscious approach
- •Ability to implement new information timely
- •Ability to follow daily and weekly plans
- •Ensure great product care
- •Maintain cleanliness of sales floor
- •Ensure product availability throughout flow
- •Follow cash & service desk routines
Deine Aufgaben
- •Support management in daily store operations.
- •Identify opportunities to boost sales.
- •Learn and apply new information quickly.
- •Follow daily and weekly plans to meet goals.
- •Maintain product quality for optimal sales.
- •Keep sales floor and back of house tidy.
- •Ensure efficient product flow from delivery to sales.
- •Adhere to routines at cash and service desks.
Original Beschreibung
## Job Description
As a Key Holder at H&M Home you have the important role to meet and inspire our customers in our Concept Stores every day.
As a Key Holder, your responsibilities are divided into three parts: **Customers, Colleagues** and **Procedures.** Some of your responsibilities include**:**
* A **symbolic leader** to support the management team in actioning the day to day operations of the store with the help of the Sales Advisors to ensure we deliver on the **best customer experience** for our guests every day.
* Using **entrepreneurial spirit**, you are responsible for the constant search for opportunities to increase the sales
* You have knowledge about product handling and sales activities. By **keeping it simple** you learn and implement new information in a timely manner
* You work according to the daily and weekly plan to secure sales goals, commercial focuses and customer service
* Being **cost-conscious** you ensure great product care to be able to sell the products in their best condition
* Ensure all areas of the sales floor and back of house are always clean and tidy
* Ensure product availability through efficient product flow from delivery to stockroom to sales floor
* Ensure all routines are followed at the cash & service desks to maximize sales and customer satisfaction
## Qualifications
## Additional Information