You manage key accounts by developing strategic plans and ensuring customer satisfaction. Your role includes identifying new business opportunities and collaborating with internal teams to deliver customized solutions.
Anforderungen
- •Minimum 5 years of experience in B2B sales
- •Proven ability to build trust
- •Strong interpersonal and communication skills
- •Ability to work independently and collaboratively
- •Familiarity with CRM tools
- •Bachelor’s degree in Business or Engineering required
- •Master’s degree is a plus
Deine Aufgaben
- •Develop and execute strategic account plans.
- •Serve as the primary contact for key accounts.
- •Ensure high customer satisfaction and partnerships.
- •Identify new business development opportunities.
- •Coordinate with internal stakeholders for solutions.
- •Monitor account performance and customer feedback.
- •Represent Otis Switzerland in meetings and events.
Original Beschreibung
# Key Account Manager
**Route de Moncor 12, CP 464, 1701 Fribourg** | **Full time** | **Hybrid**
**Date Posted:**
2025-07-11
**Country:**
Switzerland
**Location:**
Route de Moncor 12, CP 464, 1701 Fribourg
**Summary:**
Otis Switzerland is seeking a dynamic and strategic **Key Account Manager** to manage and grow relationships with key clients across the Swiss market. This role focuses on both strengthening existing partnerships and identifying new business opportunities in alignment with Otis’s commitment to excellence in vertical transportation solutions.
**What You’ll Do:**
* Develop and execute strategic account plans for key customers in Switzerland, in close collaboration with regional and branch teams.
* Serve as the primary point of contact for key accounts, ensuring high levels of customer satisfaction and long-term partnership.
* Identify and pursue new business development opportunities within targeted industries (e.g., real estate, facility management, construction).
* Coordinate with internal stakeholders (Service, Modernization, New Equipment) to deliver tailored solutions that meet client needs.
* Monitor account performance, sales targets, and customer feedback to continuously improve service delivery and results.
* Represent Otis Switzerland in client meetings, industry events, and strategic negotiations.
**What You Bring:**
* Minimum 5 years of experience in B2B sales or strategic account management, ideally in a technical or industrial environment.
* Proven ability to build trust and influence decision-makers at senior levels.
* Strong interpersonal and communication skills, with a customer-centric mindset.
* Ability to work independently and collaboratively in a fast-paced, results-driven environment.
* Familiarity with CRM tools and data-driven sales strategies.
**Education & Certifications:**
* Bachelor’s degree in Business, Engineering, or a related field required
* Master’s degree is a plus
**Key Competencies:**
* **Language Skills:** Fluency in French, German and English
* **Action Oriented:** You take initiative, embrace challenges, and drive progress.
* **Customer Focus:** You understand client needs and deliver tailored, high-impact solutions.
* **Drives Results:** You consistently meet or exceed targets and help others do the same.
* **Strategic Mindset:** You think long-term, anticipate trends, and align actions with business goals.
*Otis is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other protected class according to applicable law. To request an accommodation in completing an employment application due to a special need or a disability, please contact us at careers@otis.com.*