You build and maintain long-term customer relationships while managing service contracts and pricing. Your role involves coordinating with various departments and identifying new business opportunities to increase profitability.
Anforderungen
- •Completed higher technical education
- •Several years of experience in key account management
- •Experience in contract management and pricing
- •Strong understanding of industrial processes
- •Negotiation skills and solution-oriented thinking
- •High level of organizational and cooperation skills
- •Strong communication skills and customer orientation
- •Very good English skills, both written and spoken
- •Proficient in MS Office, especially Excel
Deine Aufgaben
- •Establish and expand customer relationships in Contract Manufacturing.
- •Design and manage complex service contracts with international partners.
- •Provide professional support for contracting and pricing issues.
- •Coordinate new requirements with production, logistics, and quality teams.
- •Develop and negotiate pricing models.
- •Identify trends and business opportunities for customer acquisition.
- •Facilitate escalations and communicate solutions to decision-makers.
- •Support process changes focusing on customer orientation and profitability.
Deine Vorteile
Annual gross salary starting at €60,000
Willingness to overpay based on qualifications
Responsible, varied work environment
Structured onboarding and knowledge transfer
Close exchange with internal experts
Flat hierarchies and short decision-making paths
Flexible working hours and home office option
Modern office space with high-quality equipment
Numerous benefits including subsidized lunch
Original Beschreibung
**Do you think strategically about sales, negotiate at eye level, and have a feel for industrial customer needs?** Then join us in expanding our international B2B business area of **Contract Manufacturing / Tolling!**
**Ihre Aufgaben**
* Establishing and expanding long-term customer relationships in the area of Contract Manufacturing / Tolling
* Designing and administering complex service contracts with international industrial partners
* Professional support of existing customers in contracting, pricing, and reconciliation issues
* Coordinating new requirements with internal departments (production, logistics, quality, compliance)
* Developing and negotiating robust pricing models
* Early identification of trends and business opportunities as well as active acquisition of new customers
* Coordinating escalations and solution-oriented communication at the decision-maker level
* Accompanying process changes with a focus on customer orientation and profitability
**Ihr Profil**
* Completed higher technical education (HTL) or business studies with a technical background (FH/UNI)
* Several years of experience in key account management in an industrial environment, ideally in the area of customized products or services
* Experience in contract management, pricing, and customer support at an international level
* Strong understanding of industrial processes and interfaces
* Negotiation skills, solution-oriented thinking, and professional demeanor
* High level of organizational, implementation, and cooperation skills
* Strong communication skills as well as clear market and customer orientation
* Very good English skills, both written and spoken
* Proficient in MS Office, especially Excel and PowerPoint
**Freitext**
* Annual gross salary starting at € 60.000, - (all-in, full-time, chemical industry collective agreement)
* Willingness to overpay depending on qualifications and experience
* Responsible, varied work in an internationally operating company
* Structured onboarding and knowledge transfer by experienced colleagues
* Close exchange with internal experts and international B2B customers
* Flat hierarchies, short decision-making paths, and a modern corporate culture
* Flexible working hours (flextime), home office option
* Modern office space and high-quality equipment
* Numerous benefits: subsidized lunch, employee discounts, team events, company health care, etc.