You engage with customers to create a welcoming experience, provide product information, and facilitate test drives. Additionally, you manage leads and support local events to drive business growth.
Anforderungen
- •First experience in premium/luxury retail sales
- •Hospitality experience is an advantage
- •B-Driver’s license
- •Passion for EVs and Cadillac
- •Strong communication and empathy skills
- •Persuasiveness and stress resistance
- •Hands-on and proactive mentality
- •Focus on customer and teamwork
- •Flexibility to work Monday to Saturday
- •Fluent in German and English
Deine Aufgaben
- •Welcome customers and create a positive first impression.
- •Provide information about Cadillac ownership and options.
- •Generate leads and convert them to test drives.
- •Schedule and conduct test drives with Sales Advisors.
- •Contact prospective buyers and update the CRM system.
- •Maintain brand standards at the point of sale.
- •Support local events and promote Cadillac's values.
Original Beschreibung
# Cadillac Junior Sales Advisor - Frankfurt
**Frankfurt, Hesse, Germany** | **Full time** | **Onsite**
## Job Description
Are you ready to be part of a dynamic, engaged, and customer facing sales team and are passionate about premium electric vehicles? Do you want to the first contact with the customer and play an important role in generating leads, supporting the Cadillac Senior Sales Advisor and maintaining relationships? Then apply now as Cadillac Sales Advisor – Frankfurt and join our team in our modern Cadillac City Store in Frankfurt, located in the heart of Frankfurt City Center.
**What you can expect in this role:**
* Be the driver for business growth: Serve as the first point of contact for the customer by welcoming the customer and creating the first empathetic impression of Cadillac and generate interest – onsite and digitally
* Provide first information about Cadillac ownership by helping the customer understand the product and purchase options
* Generate and convert leads to test drives that result in configurations and orders
* Schedule and conduct test drives and collaborate closely with the Cadillac Sales Advisor
* Master your customer database by contacting prospective buyers, doing comprehensive needs analysis and updating the CRM system
* Own the point of sale: Run errands, keep touchpoint up to brand standards
* Be the product ambassadors and EV evangelists that represents Cadillacs values and vision by supporting local events and activate the local networks to generate leads and grow business
**What you bring to this role:**
* First experience of premium/luxury retail sales or hospitality experience, automotive experience is an advantage
* B-Driver’s license
* Passion for EVs and Cadillac
* Strong skills in communication, empathy, persuasiveness, and stress resistance
* Hands-on and proactive mentality with the customer and teamwork always in focus
* Flexibility to work from Monday – Saturday based on a five-day work week
* Fluent in German and English language skills
## Non-Discrimination and Equal Employment Opportunities
General Motors is committed to being a workplace that is not only free of unlawful discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that providing an inclusive workplace creates an environment in which our employees can thrive and develop better products for our customers.
## Accommodations
General Motors offers opportunities to all job seekers including individuals with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, **email**us or call us at 800-865-7580. In your email, please include a description of the specific accommodation you are requesting as well as the job title and requisition number of the position for which you are applying.