You manage various IT tasks, including project planning, support, hardware management, and user training, ensuring that systems run smoothly and adhere to guidelines.
Anforderungen
- •Completed training as an IT specialist
- •Preferably experience in retail organization
- •Contact and communication skills in German and English
- •Experience with remote analysis and troubleshooting
- •Profound knowledge of Microsoft Office and XStore
- •Extensive expertise in hardware and network clients
- •Reliable, independent, and systematic working style
- •Willingness to travel and flexibility
- •Basic knowledge of SAP is desirable
Deine Aufgaben
- •Participate in planning IT projects with departments.
- •Support IT requests and manage the ticketing system.
- •Assist with IT hardware and custom software.
- •Administer and monitor hardware, software, and peripherals.
- •Provide technical support for software applications and hardware systems.
- •Install, troubleshoot, and operate PCs and mobile devices.
- •Ensure compliance with group IT guidelines.
- •Create documentation and conduct user training.
Original Beschreibung
# IT Specialist (m/f/d)
Posting Date:
Jun 30, 2025
Country:
DE
City:
Munich
ID:
17642
Career Path:
Information Technology
JOB PURPOSE
We are looking for an IT Specialist (m/f/d) for our Head Office in Munich. As an IT Specialist, you will Support the management of the IT department and maintenance of the IT infrastructure in the Area Central Europe (DE, AT, CZ, NL).
At PRADA, we are renowned for our unwavering commitment to luxury, style, and innovation. As one of the global leaders in the fashion industry, we are dedicated to delivering exceptional experiences to our esteemed clientele.
RESPONSIBILITIES
* Participation in the planning of IT projects in cooperation with the different departments.
* Support for IT requests in the head office of the Area Central Europe as well as control of the IT ticketing system.
* Support for IT hardware and custom software.
* Administration and monitoring of hardware, software and peripherals.
* Technical support for various software applications and hardware systems.
* Installation, troubleshooting and operation of PCs, peripherals and mobile devices in the stores and head office.
* Ensuring compliance with group guidelines for all IT systems.
* Creating documentation and conducting user training.
KNOWLEDGE AND SKILLS
Completed training as an IT specialist (m/f/d) or studies in IT management, computer science or information management.
Preferably experience gained from a retail organization.
Contact skills, communication skills (German and English) and the ability to train users.
Experience with remote analysis and troubleshooting.
Profound knowledge of Microsoft Office applications and XStore.
Extensive expertise in hardware and the operation of clients in network environments.
Reliable, independent and systematic way of working.
Willingness to travel and flexibility.
Basic knowledge of SAP (end-user support) is desirable.