You manage and support application projects, collaborating with various departments to assess needs and implement solutions. Your role involves overseeing project lifecycles, managing resources, and ensuring smooth operations and stakeholder buy-in.
Anforderungen
- •4 years of experience in IT
- •Experience in IT project management
- •Experience in CRM/CX/CDP area
- •Basic knowledge of software development
- •Strong analytical and conceptual skills
- •Collaborative and self-motivated personality
- •Structured way of working and strong communication skills
Deine Aufgaben
- •Support CX application projects and implementations.
- •Assess requirements with business departments.
- •Evaluate suitable solutions and define project plans.
- •Determine required internal and external resources.
- •Use project management tools to track milestones.
- •Monitor budget and ensure quality standards.
- •Take on operational coordination as IT platform owner.
- •Shape the application lifecycle and strategy.
- •Develop services and ensure smooth operation.
- •Manage external partners for project delivery.
- •Ensure collaboration between relevant units.
- •Plan and control resources, including budget.
- •Foster relationships with all departments.
- •Act as liaison to align on requirements.
- •Support and advise stakeholders for solution acceptance.
Deine Vorteile
Minimum salary disclosure
Market-oriented compensation package
Original Beschreibung
## Job Description
**IT Project & Platform Management**
You will support CX application projects and their implementation or, if necessary, take on a leading role as IT project manager. You will assess the requirements with the business departments, evaluate suitable solutions, define the project plan and determine the required internal and external resources. You use project management tools to structure your projects and keep an eye on milestones, budget and quality.
After the project, you will take on operational coordination responsibility as IT platform owner and help shape the entire lifecycle of the application. You will plan and implement a suitable application strategy, develop the service further and ensure smooth operation.
**Vendor Management**
To deliver the projects and run the services, you will manage external partners and ensure smooth collaboration between all relevant units. You will be responsible for planning and controlling the resources (external consultants, budget, etc.).
**Relationship & Account Management**
You foster a trustful relationship with all departments and act as liaison to other IT departments to align on requirements, integrations, and sourcing decisions. You will also support and advise central stakeholders to ensure a high level of acceptance for technical solutions.
## Qualifications
At least 4 years of professional experience in the IT area - ideally in a IT application department (CX)
Experience in IT project and service management
Experience in the CRM/CX/CDP area
Basic knowledge of software development and architecture (especially SaaS/Cloud) as well as IT infrastructure knowledge
Strong analytical and conceptual skills
Collaborative and self-motivated personality
Structured way of working, strong communication skills, solution- and goal-oriented, team player
## Additional Information
Due to legal reasons we are obliged to disclose the minimum salary according to the collective agreement for this position, which is EUR 2,303 gross per month. However, our attractive compensation package is based on market-oriented salaries and is therefore significantly above the stated minimum salary.
As an employer, we value diversity and support people in developing their potential and strengths, realizing their ideas and seizing opportunities. We believe passionately that employing a diverse workforce is central to our success. We welcome applications from all members of society irrespective of age, skin colour, religion, gender, sexual orientation or origin.